Tech Writer

INTERESTED IN JOINING THE CITY NETWORK TEAM? IF SO – WE WOULD LIKE YOU TO HAVE A FULL VIEW OF THE FOLLOWING
We are a fast-growing company! It means a little chaos is a good thing! We are the European leaders in infrastructure as a service (IaaS Clouds) using open-source software as much as possible, for instance, all of our IaaS Clouds are based on OpenStack.
Our role in the market comes with a great deal of responsibility. We need to be our best at all times. There will be projects and activities heading your way – and some that you were not prepared for – which you need to take on. And you should love it.
We love having fun and working hard. We live to get that smile on our customer's face when we solve a problem or simply provide something better than expected. That’s in fact why we go to work the next day.
When something comes up that needs all hands on deck – we are all there – no questions asked. You need to feel deep down in your soul that this attracts you. If not – there is a great risk you will be disappointed.


ROLE EXPECTATIONS AND RESPONSIBILITY
We are looking for our star communicator. You will have the very challenging task of explaining highly advanced and complicated technical solutions to a non-tech audience. As our tech writer, you will be in charge of creating and managing our service descriptions. You will need to explain both the technical solution and our compliance controls added to the solutions correct enough to be added in legal agreements, yet presented sufficient for non-tech staff to read and understand the services. Our service descriptions will be used in sales presentations, internal educations, external educations, legal agreements, and marketing materials.
You must have the ability to read and understand advanced technical documentation written by engineers and developers, including source code, for other engineers and developers and translate and communicate what you have learned in a non-technical manner. You need to provide writing samples of earlier work where you have explained advanced technical solutions in a non-technical way. We will ask you to create brand-new writing based on the documentation we provide as part of our review process.
Your written communication skills are a hard requirement, and we have our documentation in English. You will need to quickly learn our internal systems and solutions from reading internal documentation and interviewing internal staff. Even though your service description has to be understandable by non-technical staff, it has to be correct enough to be indisputable in legal agreements. We see that you have several years of experience as an engineer or developer. You need to be very familiar with Linux, our provided services are 99,99% Linux based.


DESIRED SKILLS:
It is meriting but if you are familiar with and or have worked with the following areas:
Solutions architecture
Enterprise architecture
DevOps
ISO 27001
PCI-DSS
Regulatory compliance
Python
OpenStack
Kubernetes
Networking
Enterprise security
Ansible
Gerrit
Zuul
Ubuntu
Nginx
Git



Location: Karlskrona, Stockholm, Remote


EMPLOYMENT CONDITIONS
Full-time employment with 6 weeks vacation (6 months probationary employment)
Fixed Salary: Yes, TBD
City Network has signed a collective agreement with Almega 'IT-Telekomföretagen'.
All City Network employees are assessed yearly through a screening process.



Info about us: CITY NETWORK International AB BORGMÄSTAREGATAN 18 SE-371 34 KARLSKRONA Phone: +46 8 4000 9000