Technical Account Manager

MilDef Group serves a global market with world-leading rugged IT solutions. Laptops, servers, switches, routers, intelligent displays - we custom-make military IT products and systems made to perform in the toughest conditions. Our ambition is to be the most innovative and flexible player in the defense industry, with a combination of high-performance products, outstanding customer service, extensive experience across many engineering disciplines, and a corporate spirit based on honesty and integrity. The company was started in 1997, with its headquarters in Helsingborg, Sweden. We have sales and support offices in the USA, UK, and Norway.

Are you technically minded, social and with a sense for business? Then we have the perfect position for you!

The Technical Account Manager is the first point of contact for our Sales Offices into the MilDef product company. The mission is to ensure that the Sales Offices get quick and accurate product and business support all the way from requirement to order. You will work as a dedicated resource to one of our Sales Office, but we load balance and help each other out in the team, so expect to work with all of them in some shape or form.

A key factor in this role is to have a customer mindset and keep up to date with the market, through the Sales Offices, customers, key suppliers and create relationships wherever possible. The wide range of activities require great knowledge of the networks and people inside all parts of MilDef.

You have a deep technical interest and knowledge within the area where MilDef operate, the tactical IT domain. An engineering degree is beneficial, but a practical background through previous employment is also a possible background.

You will work as a technical expert on the MilDef product portfolio. Actively engage with MilDef Sales Offices from the early stage of a business opportunity all the way to delivery, including everything from RFI/RFQ & pricing to technical questions & troubleshooting at system level. As we operate in an international environment you are fluent in both Swedish and English.

The Technical Account Manager role needs to work very closely together with the different department/teams within MilDef Products to provide the best possible support to the Sales Offices.

The position is located in Helsingborg.

Who are you?

• You have deep technical knowledge on computer and network platforms.
• You have a strong strategic and business-oriented mindset.
• You are a team player with great problem-solving skills.
• You have the ability to present and converse in a professional, confident manner.
• A military background is considered a very valuable experience

What you become a part of

MilDef serves a global market with world-leading tactical IT solutions. We digitalize the world, specifically where the stakes are the highest, the requirements are the toughest, and when technology has game-changing potential.

Our ambition is to be the most innovative and flexible player in the industry, with a combination of high-performance products, outstanding customer service, extensive experience across many engineering disciplines, and a corporate spirit based on honesty, proactivity and integrity.

At MilDef we are always looking for passionate, smart and committed employees who can add a new dimension to our future journey. We will give you the tools and support your needs to grow both as a professional and as a person, with us.

We strive for a balanced age and gender spread as well as an ethnic and cultural diversity.

For more information, please contact Dan Berglund, dan.berglund@mildef.com