Technical Account Manager - Technology

Job Description
As our new Tech Account Manager you will be part of a small task force that’s working with King’s internal and external Tech and Game teams. This includes supporting games adopting new tech, on- boarding game teams to help them integrate our tech, coordinating the development of new creative solutions, investigating problems reported by game teams and coaching fellow TAMs. The role includes the opportunity to travel to our partners’ locations when needed.
Your role within our Kingdom
We believe that you have a positive attitude and a strong passion for working with new technologies. You have a curious mindset with the ability to quickly jump into new projects, adapt to resolve complex problems and spot potential new opportunities.
Your responsibilities will include:
Build strong customer relationships with key customer stakeholders and sponsors
Assist on customers’ technical requests and take care of any obstacles with the support of the team’s Partner engineers
Provide support for our game teams through the tech pre- adoption and post- adoption processes
Make sure tech deliverables and roadmaps are on track and fulfil game team’s requirements
Manage customer expectations and lead them to customer satisfaction
Keep track of key account metrics
Communicate progress to both internal and external stakeholders
Take initiatives in identifying growth opportunities
Collaborate with other teams to achieve sustainable growth
Influence game and product teams so that the right tech is adopted and the integration is right

Skills to create thrills
You are a continuous learner and driven by curiosity you have a wide understanding of systems and processes
You connect the right people to solve complex problems and nurture collaboration
You are resilient in the face of change. You can adapt to a fast paced environment
You can coordinate complex investigations and deliveries.
Experience in managing multiple stakeholders and projects
A listener who is customer- oriented and attentive to their needs
Good time- management skills
You have great interpersonal and communication skills
A proven track record of Technical Account Management or other relevant experience.

We’re Seriously Playful
Officially, we’re a leading interactive entertainment company for the mobile world. Unofficially, we’re a serious business that’s not afraid to have fun. Every day at King, we mix intuition with logic, art with science and magic with mathematics to create the games the world loves to play. Together with our parent company Activision Blizzard, our mission is to bring moments of magic to everyday life. If you think this is something you can help us achieve, let’s talk.
A great saga needs all sorts of heroes
Making games is fun. Especially when you do it with people who share the same idea of what makes a good workplace, great. We design games for everyone, no matter where they are or who they are, and we employ all sorts of people from all kinds of backgrounds to bring them to life. Truth is, we simply can’t expect diversity in our players and originality in our games without first nurturing it in our people. A great saga needs all sorts of heroes. And that’s it.
Apply now!
Want to join our Kingdom? You’ll find all you need to apply, plus more information on our culture, values and benefits, including relocation packages at jobs.king.com.
All applications should be made in English.