Technical Consultant (Dynamics 365 CE/CRM)

Job description:
The Technical Consultant will be responsible for developing, maintaining, testing and documenting software
components in, or extensions of, Dynamics 365.

As a Senior Technical Consultant, you will be utilising your CRM/CE knowledge on a functional business
level to optimise key business processes with high-profile customers and their solutions; having a lot of
customer-facing opportunities to provide guidance, overcome challenges and maintain specific areas of
Microsoft Dynamics CRM/CE both on-premises and in the cloud. The Technical Consultant will also be
responsible for developing, maintaining, testing and documenting software components in, or extensions
of, Dynamics 365.

- Capture, assess, and define the client's business requirements and create strategies to meet those
objectives using practical Dynamics 365 business solutions and industry best practices.
- Document and review all business processes, Gap/Fit Analysis findings, functional design
documents, testing scripts, training documents and progress updates throughout the
implementation life-cycle.
- Design and re-engineer business processes using best practices and standard Dynamics 365
business procedures.
- Customise Dynamics 365 CRM using Visual Studio and other related technologies.
- Create interfaces between Dynamics 365 and other external applications.
- Perform data migrations to and from Microsoft Dynamics 365.
- Deliver outputs on time and with a very high level of quality following Microsoft best practices.
- Unit test and document deliverables.
- Release components to test using the appropriate source control tools.
- Take full ownership of the solution delivered to the client.
- Actively organise and facilitate workshops, in-house seminars, webinars, and knowledge transfers
with clients and Business Consulting Team members.
- Provide functionality demonstrations and training to new clients, end-users, and senior-level
executives, as needed.
- Work closely with the development teams to assist in the design and conduct unit testing as well
as integrated testing.
- Assist in go-live procedures and post go-live support.

Requirements:
- Minimum of 5 years' experience working with Microsoft Dynamics 365 CRM/CE.
- Basic functional knowledge of business operations.
- Familiar with cloud technologies such as MS Azure, Flow, and PowerApps.
- Functional and analytical skills.
- In-depth knowledge of the .NET framework.
- Experienced in developing object-oriented code using Visual Studio.
- Knowledge of MS SQL Server and experience in writing SQL queries.
- Knowledge of main-stream version control systems such as TFS.
- Ability to organise, prioritise, and respond to multiple projects and deadlines.
- Ability to work with interruptions as problems arise needing immediate attention.
- Ability and skill in interpersonal communication.
- Ability to maintain up-to-date knowledge of technology trends and to recommend innovative
technologies to improve the technology infrastructure.
- Ability to act independently on routine assignments or projects.
- Ability to plan, organise, and multi-task to complete assignments efficiently.
- Ability to communicate professionally, both oral and written.
- Ability to pay attention to details and perform at a high-level of accuracy.
- Ability to work independently and with a team with minimal supervision.

Training provided:
Onboarding training will be provided

Any assistance with accommodation/relocation:
We will cover the cost of the flight for the successful applicant as well as initial 10 days accommodation in
Malta.

Any other benefits:
Flexible working conditions.
A variety of extras over and above the remuneration package which includes Health Insurance & Life
Insurance.

Salary:
40k - 50k Euro p.a.

How will the interviews be held:
Interviews will be held online or in person if abroad.

To apply:
CVs and a covering email are to be sent by email to eures.recruitment.jobsplus@gov.mt and should be
written in English. Please quote the vacancy name and number in your email.