Technical Engineer, Cloud and Datacenter - Stockholm

Company Description
Do you want to work with one of the fashion industry’s biggest tech transformations and develop and manage H&M Groups datacenter hosting services? Join us and become our new Technical Engineer!
The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, we deliver technological solutions for the entire value chain for all our brands.
Join our journey!

About H&M Group
Shaping the future of fashion with people, data, and tech - The fashion and retail industries are going through a transformation, driven by customers technology and sustainability expectations. At H&M Group, we want to shape the future of retail by harnessing the power of smart tech and data. With our 74-year history of innovation, we understand the need to collaborate and co-create with engineers and tech specialists around the world to achieve our vision.
About the area
The Hosting team is part of the Cloud and Datacenter area and handles the generic Server, Storage, Tools and Database environment on-prem in the Stockholm, US and Hong Kong datacenters.
About the team
We are a small infrastructure team of four people who work closely together with our partners, vendors, and stakeholders within H&M. As the cloud journey continues, we see the need to secure and rightsizing the on-prem delivery as well as modernizing our solutions and platforms. We have exciting years ahead of us where we are moving towards hybrid solutions and setting the next generation datacenter structure. Now is the time to strengthen the team with one more employee.
To succeed in this position, we believe that you have a pragmatic workstyle and drive towards solutions with focus on delivering outcome, while building strong and long-lasting relationships.
Job Description
Main work responsibilities will include the following:
· Manage and drive Jira activities
· Participate in PI planning activities
· Participate in new and existing initiatives
· Work on tasks that spans across all areas within the Hosting team such as Server, Storage, Database and Tools.
· Support with identifying new requirements based on business and security needs and opportunities by assessing feasibility and necessities
· Collaborate with internal customers, stakeholders, helpdesk and change/incident/problem management
· Identify issues and challenges and highlight those to the team
· Working with both hardware and software vendors
Contribute to the team by taking own initiatives and drive current initiatives
Qualifications
Who are you?
As a Technical Engineer at H&M Group we believe you are a true team player who has several years of experience of global IT and complex network environments with basic understanding of Agile methodology. You can take responsibility, work proactively and continuously improve activities in complex, quickly transforming environments You will be a key player and we believe you are adaptable, collaborative, open-minded and able to work in a flexible environment with a non-prestigious approach.
Your mindset and general skills:
We need a person with a strong technical interest and with the ambition to develop their skills further in this area. A team player willing to share knowledge across the group. Your skills include:
Ability to handle many complex and parallel tasks simultaneously
Ability to understand new requirements and their impact on current services
Strong written and verbal communication skills evident in presentations, correspondence, dealing with customers, active listening, meeting participation and negotiation
Fluent in English (Teams language), Swedish preferred

Technical competences:
Mandatory requirements, both competence and tools:
At least 3-5 years’ experience of working with IT services within infrastructure

· Clear communications skills both written and vocal – English
· Understanding of complex IT infrastructure and experience of working with enterprise class server and storage solutions
· Very good knowledge of Server technology including hypervisors
· Very good knowledge of Storage and Backup solutions
· Architectural and technical focus when evaluating new solutions
· Awareness of market trends, ability to predict future possibilities and challenges
· Experience with Agile ways of working (SAFe, JIRA etc.)
· Experience of Risk, Change, Incident and Problem management
· Good understanding of data privacy foundations like GDPR, SHREMS etc.
Additional Information
Who are we?
H&M Group is a family of brands with the desire to make great design available to everyone in a sustainable and circular way. Rapid technological development is transforming the fashion retail industry. We are seizing this opportunity to not only challenge ourselves, but the whole industry with the aim to be the most impactful ecosystem.
We operate on a large scale across 74 markets. From AI to data-driven business development, user experience to engineering, we turn business challenges into innovative tech solutions – making H&M Group a global leader in combining tech, fashion, and design.
What we offer!
Besides the obvious perks such as staff discount card, flexible work life, learning communities, wellness benefits, parental benefits etc. You are joining a unique value driven culture, a large tech network and community where you can be yourself. There are endless opportunities to experiment and grow in any direction that you want and when you grow, we grow. Being a major player gives us countless opportunities to make a real impact and shape the future.