Technical Engineer, Site Coordination - Stockholm

Company Description


Do you want to work with one of the fashion industry’s biggest tech transformations and develop and manage H&M Groups datacenters globally? Join us and become our new Technical Engineer!
The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviors are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, we deliver technological solutions for the entire value chain for all our brands.
Join our Journey!
About Business Tech
The H&M group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Technology development in combination of new customer behaviors are transforming the fashion retail industry. In order to cater for the individual needs of customers, Business Tech delivers solutions for the entire value chain for all our brands. 
About the area
Site Core Technology is responsible to ensure a fit-for-purpose Edge Site core technology infrastructure is being delivered all times. This is to improve business processes, reduce latency and improve efficiency at edge locations by driving a modern edge compute strategy & edge device architecture. We are one central point responsible for all devices and infrastructure questions on sites, ensuring security standards are met, cross-site synergies are performed, and hardware is kept up to date.
About the team
The Site Coordination team is based in Stockholm and Hong Kong. We help to coordinate the deliveries and implementation of the standard solutions, developed by different product teams of the organization. The team works close together with suppliers, Country IT, and Architects in other areas. We make sure the process of the installation of the network connections, LAN and WIFI goes smooth. We also help to review and update documentation, processes, and task flows.


Job Description


Don’t miss this chance to come and join a fun and inspiring team in Business Tech, Operation. If you are looking for a new and exciting challenge, friendly and competent colleagues and want to play an important role in a very progressive and dynamic team with a high pace of motion and a lot of fun - then this is for you!
Are you a strong team player? Are you a multitasking person? Do you like being in the middle of everything with a lot of internal and external interactions? Are you dedicated to improve and to optimize? Do you want to be part of implementing our infrastructure services globally? Then this role will be perfect for you!


Qualifications


Who are you?
As a Technical Engineer at H&M Group we believe you are a true team player who has several years of experience of global IT and complex network environments with basic understanding of Agile methodology. You can take responsibility, work proactively and continuously improve activities in complex, quickly transforming environments You will be a key player and we believe you are adaptable, collaborative, open-minded and able to work in a flexible environment with a non-prestigious approach.
Your responsibilities
Make sure IT infrastructure is delivered to all H&M locations by remotely assessing, Hardware procuring and coordinating different tasks for sites to be up and running according to the H&M standard.
Proactively work on continuous improvements of processes and routines.
Work closely together with your team, suppliers and IT staff distributed worldwide.
Administration and coordination on hardware and licenses procurement and services subscription.
Close communications with global suppliers to ensure the delivery is in good quality
Actively work with constant improvements of processes, tools and routines. Make sure all the documents are up to date.
Be on top of your tasks until the service is delivered and tested.


Your mindset and skills:
We need a social, open, communicative, service-minded and ambitious team player with full of drive and optimism. Your skills include:
Ability to handle many complex and parallel tasks simultaneously
Ability to understand new requirements and their impact on current services
Strong written and verbal communication skills evident in presentations, correspondence, dealing with customers, active listening, meeting participation and negotiation
Fluent in English (Teams language) and Swedish
Flexible and adaptable, willing to learn new skills and knowledge, willing to attempt new tasks, makes a positive effort to accept changes
Proactive and Critical problem solving, be able to identify and define problems, analyze problems to find the root causes, find possible solutions, consider the possible outcomes of each solution
Strong team player. Work effectively in a team, contribute to team objectives, communicate effectively with team members, respect, listen to and encourage team members, pitch in
Scheduling and Time Management
Experience from working in a multicultural environment

Functional skills:
3-5 years’ experience of working with IT services within infrastructure
Technical experience within one or more infrastructure areas such as network, hosting, IT facility or end user services
Basic understanding of Network terms and functions
Experience of working in an IT environment of a global company
Used to work with external service suppliers
Experience of ITIL and ITSM
Knowledge of Agile methodologies and ways of working



Additional Information


Who are we?
H&M Group is a family of brands with the desire to make great design available to everyone in a sustainable and circular way. Rapid technological development is transforming the fashion retail industry. We are seizing this opportunity to not only challenge ourselves, but the whole industry with the aim to be the most impactful ecosystem.
We operate on a large scale across 74 markets. From AI to data-driven business development, user experience to engineering, we turn business challenges into innovative tech solutions – making H&M Group a global leader in combining tech, fashion, and design.