Technical Manager for Global Training and Services

Welcome to a rapidly growing international company, thriving at the forefront of cutting edge technology. Westermo develops and manufactures advanced devices for industrial data communication, used in mission critical installations and harsh industrial environments. The very robust and secure communication networks built with our products provide a high value for our customers.

We are passionate about taking advantage of the growth opportunities in our market. The work environment is very dynamic with great loyalty and team spirit. It is expected to take initiative and our flat organization creates efficiency and provides the opportunity for those who are closest to the task of solving it.



Westermo is now looking for a Technical Manager for Global Training and Services, as we are developing our service offering to our customers. In the role, you will develop the global training and service offer by establishing and building framework of the Westermo training academy, train the trainer program and technical services for the head office, global sales units and international distributors.

Responsibilities

- Build and support global instructor network
- Determine training and services requirements with sales units and internal departments
- Manage train the trainer programs for internal training
- Be involved in driving global development of training and services
- Designing and maintaining training material for Westermo Academy
- Act as central figure for sales units and internal departments
- Liaise, develop and contribute to content marketing with technical expertise and knowledge


This role is placed at Westermo HQ in Västerås, but may require travel.

Wo are we looking for?
We are looking for someone with a deep understanding of data communication, preferably with a background in technical- and field support. You need to have a strong technical background, proven pedagogical skills and be a great team player.

Requirements:

- MSc in Applied Computing or similar
- Technical knowledge in data communication products
- Minimum of 5 years experience in Technical Support
- Fluent in English
- Great communication skills in all forms
- Engaging personality


For further information please contact:

Software Development Manager, Fredrik Oskarsson; fredrik.oskarsson@westermo.com or recruiter Elin Sandell elin.sandell@westermo.com

We are continuously interviewing candidates, so don’t miss out on this opportunity - apply today.

At Westermo you will have a real impact on the company’s technical roadmap.

Westermo is a leading supplier of Industrial Data Communications equipment to the World market. Sales are conducted through our offices in key markets in Europe, North America, Australia and Asia, as well as through distributors and OEM customers worldwide. Development and manufacturing takes place in Sweden. Westermo was founded in 1975 and has a turnover in excess of 580 MSEK. The company is a wholly owned subsidiary of Beijer Electronics AB.

We've already chosen our recruitment channels and marketing partners. Therefore, we avoid any contact with media sales and recruitment sites.