Technical Product Specialist - ART & WLO

Position Description
Technical Product Specialist, Wheel Loader and Articulated Haulers – Uptime Support

Introduction:
At Volvo Construction Equipment, we are driven by the idea that we will lead the way towards developing a world that is cleaner, smarter, and more connected, through talented employees, imagination, and technological innovation. With our mission “Building the world we want to live in’, Volvo CE is heading up a major technology shift. With a global presence, we are passionate pioneers who walk the talk about bringing concrete sustainable solutions to the world today and for the generations to come.


Position Description.


In this position, you actively support appointed dealers in their daily product support towards end customers. In this position you will be in Sweden and requires frequent travel within region Europe and international.


In this position you will: travel, learn and share by:
Contribute to maximize uptime by supporting our dealers with technical solutions based on your product experience and/or our data and systems
Identifying product quality issues and address them to Technology via product maintenance process
Conducting regular documented field visits including field technical follow-ups on solutions, as well as trouble shooting activities at dealer’s or customer’s site
Delivering market feedback to our Technology department for new product development.
Leading technical meetings with dealers
Proof reading of technical documentations

What you bring along …
Passion for continuous improvement and seek for better and smart solutions.
The ability to agile learn and adapt to new technology shifts.
Interested to quality tools and working with the machine data.
Good communication and networking skills.
Positive mindset.
Fluent spoken and written English and French is a plus.
Ability to work in a cross-functional and cross-border organization.
Willingness to travel frequently within region EU and international.
A University degree and/or corresponding working experience in the industry.

What can we offer you?


You will be part of multisite, diverse, and multicultural Uptime support team. We are a team of machine experts that together ambition to make both our company and our customers successfully. We will do this through modern leadership, people in focus and a true passion to really make a difference. We who work in this team have a lot of fun, are great collaborators and we all consider ourselves as leaders of our work and owners of our results.
We strive for gender balance as we believe that actively prioritizing a high level of diversity in its full meaning in our workforce creates a competitive advantage. It is our people that make the difference.
We see collaboration as a corner stone in this Team. We believe that we are stronger together. With your curiosity and eager to learn you will be an important part of this team.