Technical Product Support Engineer

Description
We are looking for a driven, service-minded and customer focused Technical Products Support Engineer – specialized in PC Software to one of our clients in Mölndal. You will be part of the advanced robot product support team who are responsible for resolving various technical issues reported by the customers. The customers are within the company and the department offers technical information regarding the products or the applications throughout the organization and the best way to use them. You will work with the internal global service function with international customers and be provided with the possibility grow and to take the next step in your career. As your responsibilities contain different issues and customers, both within Sweden and abroad, your days will be varied. Furthermore, you will also be provided with the benefit of travelling to meet the customers and help them to solve their issues. You will also be provided with training and educational courses to advance as an expert.

Qualifications
We are looking for a person with a university degree within Computer Engineering or equivalent experience. You are specialized in PC Software. A couple of years of work experience from any of the following: robotics, RobotStudio, Rapid, .NET or Process Simulate are beneficial.

As a person, you are a driven supportive team member with great communication skills who always has the customer in focus when it comes to solving the support cases. You will be responsible for advanced technical support cases; therefore, project management skills are beneficial in this role.  Combined with experience from a service-oriented profession, you might be the one we are looking for. To suit the service-oriented role you need to be quality conscious, analytical and solution focused.

About Modis
We are constantly striving to support our customers and consultants to become successful. As a consultant, you are our top priority and when you need us, we will be there for you. We will include you in our business and to our customers. You are our most important asset and for us to stay ahead you will take an active part in our business development and our offers to the market.

By becoming our colleague, your daily life as a consultant will be shifting with different assignments and projects in a variety of industries, systems and environments. Your experience will increase as well as your social and professional network. As a consultant, you are covered by collective
agreements, insurance, occupational healthcare, healthcare and discounts on training cards. We believe in connecting people so having regularly social activities is key for us.

Modis delivers a wide range of services and competencies within IT, Engineering and Life Science. Our services are characterized by speed, simplicity and quality. Modis is represented in the United States, Canada, Europe with over 100 offices and with more than 35,000 colleagues on assignments each day.

Your application
The service concerns a permanent employment in our consultancy team at Modis. You are welcome to apply through the link below or simply contact me via:

Alexandra Fahlström
Telephone: 031-725 45 08

You are welcome with your application!