Technical Program Manager

WELCOME TO UTOPIA

Music is incredible. It can excite hundreds, and unite thousands. But as an industry, it has been slow, complicated, and disparate. While the tech world has moved into the future, the music industry continues to be shaped by inefficient systems of the past. At Utopia we believe there is a better way. Which is why today we are setting out to transform the entire industry; creating new revenue streams, consolidating the data and decluttering the admin. Unlocking the industry’s full potential by unifying it all in one truly holistic space. Some might call that a Utopia.

Funnily enough, so do we. Welcome to Utopia. Where music lives.

WHAT UTOPIANS DO

The open secret is that the music industry is struggling with the very basics of music accounting: What was played, when and where? Who should get paid and how much?

Utopia Music is bridging the data gap by connecting global consumption, accurate metadata, and fast payments to an industry-wide trust platform. Our goal is to unlock creative value and enable Fair Pay For Every Play to make a better world for Music. The solutions we offer do not threaten to usurp the role of industry incumbents - it is about bringing transparency in the industry and supporting efficient royalty collection for all.

THE ROLE

The mission of Product Creation Operations (PC Ops) at Utopia is to empower our autonomous cross-functional Product Creation Teams (a.k.a. Squads) to be outcome driven, customer focused, and operate in an environment that encourages continuous discovery and delivery.

PC Ops has 3 pillars: Product Operations, Coaching, and Program Management.

As a Technical Program Manager you will report to the Director of Program Management. You will partner with our Squads and Business Unit leadership teams to drive the most complex technical initiatives.

RESPONSIBILITIES

- Leading and managing to successfully deliver highly technical cross-functional projects/programs, end-to-end, ideally through applying PMM effectively.
- Ongoing communication of planning, project status, issues and risks in a timely fashion to stakeholders. Raising any project/program scope ambiguity with the appropriate leadership, seek clarity to be able to design detailed project plans and roadmaps.
- Thinking globally and cross-functionally in order to identify project and program dependencies and their impact. Raising dependency issues with the project sponsor and proactively offer solutions.
- Helping to define the roadmap and long-term strategy of the teams that you are working with.
- Designing measurements to track impact and drive internal process improvements of your programs to ensure KPIs are met.
- Monitoring the project variables (cost, effort, scope, etc.) against the project plan in order to implement corrective or preventive actions.
- Finalising all activities across the projects/programs to formally close and hand over the project, ensuring project documents are approved, completed, maintained, and stored appropriately.
- Bringing a strong sense of execution and ownership to the team.



REQUIREMENTS

- Experience delivering tech programs or products from inception to delivery.
- Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
- Communication experience and experience working with technical management teams to develop systems, solutions, and products.
- Organisational, coordination and multi-tasking experience.
- Analytical and problem-solving experience with large-scale systems.
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
- You are fluent in English - both written and verbal. Your message is crisp, clear and to the point, both in verbal and written communication. You can convey a narrative that creates clarity out of ambiguity, articulates well-conceived goals, and builds consensus amongst your peers and partners.
- Ability to travel, domestic or international, as required.



WHAT WE OFFER

- Great atmosphere - we live, love & breathe music & tech!
- Working in an impact oriented team and inclusive company culture.
- An experienced team to learn from, with proven track records in multiple startups and big tech companies.
- Our flexible remote policy provides Utopians the freedom to work either from one of our inspiring offices or from home.
- We celebrate being an international and multicultural company.
- Competitive benefits; packages depend on location. You’ll be given more details on this during the interview process.
- Relocation might be discussed, depending on location.


THE HIRING PROCESS

- You send us your CV in English
- We invite you for an introductory video call with the Talent Acquisition team to get to know you better and share more about us
- Meeting the hiring manager and other closest future stakeholders.

UTOPIANS

As we want to bring transparency, trust, and clarity to the music industry we serve, we know a change comes from within. Utopia is a transparent, trust-based organization striving to have clarity in thinking and doing what we set out to do.

We execute urgently and innovate to grow faster. We ship things that make a difference today, so we can make them better tomorrow. We embrace fairness and are all accountable.

Strictly diverse and inclusive. We are an equal opportunity employer.

We celebrate our diverse backgrounds and we welcome everyone who identifies with the above to apply. Welcome to Utopia - Where Music Lives!

We’re eager to meet You! :)