Technical service delivery coordinator

Cambio is a market-leading supplier with a comprehensive offering for the entire healthcare and care chain. The goal is to offer the most innovative and cohesive solutions for regions and municipalities. We are growing continuously and now have about 800 employees in several countries. Cambio is certified by Great Place To Work and we are placed in the top 15 list and have received the award "Sweden's Best Workplace" 2020 and 2021!

The position

In the new area of Cambio, Service delivery, we deliver several different services and environments to our customers to help them provide innovative, smart and reliable IT solutions to improve health care and patient safety. We are now looking for a Technical Service Delivery Coordinator in the Technical Service Operations (TSO) department who is responsible for the technical parts of the Service Delivery.

You will in your role as Technical Service Delivery Coordinator be collaborating with different roles and teams at the TSO department and with IT suppliers to coordinate and assemble the technical parts of a service delivery. You will also make plans with IT suppliers and internal technical teams, create time- and resource plans with them and provide a basis for technical delivery.

In this role you will do the detailed maintenance planning of the infrastructure and coordinate infrastructure changes, like database security patches, virus programs and releases of new platform services tooling. The Technical Delivery coordinator participates in technical change meetings and the implementation of the technical changes, ensuring the operations teams within TSO know what is expected and when.

At Cambio, we encourage taking initiatives that contribute to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as an employee. Our culture is described through the words “Trust”, “Care” and “Together” which permeate everything we do. 

About you  

To be comfortable in this role you should be a person who likes structure and is thorough in your work. Since the role is new at Cambio, we want you to be curious and willing to develop it. Teamwork and working independently are equally important in this role, so we think you will thrive in this role if you possess both qualities.

The Technical Service Delivery Coordinator will have contact with various stakeholders both internally and externally with our partners, it is therefore important that you have strong communication as well as collaboration skills.

Requirements  

- Relevant post-secondary degree
- Experience from Technical Service Delivery Management or similar
- Experience from IT infrastructure and Operations
- Knowledge in ITIL
- Fluent in Swedish and English both verbal and written


It is a bonus if you have

- knowledge in managing or coordinating technical changes and maintenance planning
- experience from working within ITIL change and release process
- proven leadership skills
- knowledge and experience from the healthcare industry


Place of employment: Linköping or Stockholm

At Cambio we value a healthy work-life balance, and to encourage that we apply a hybrid working-model. Together with your team you decide which days you work at the office. On the remaining days you can work remotely from home, but you are always more than welcome to work at the office too.

Scope: Full time

Form of employment: Permanent employment, 6 months trial period 

Other: We screen the applications and hold interviews continuously so please send your application as soon as possible via the link.  

The role will likely have access to sensitive personal data and therefore a background check on the final candidate will be required.

We encourage and eagerly welcome all applications, but we will only consider candidates who are located and have the legal right to work in Sweden. We will ask for verification during the process.  

We look forward to receiving your application! 

Read more about us  (https://www.cambiogroup.com/)

Are you interested in Cambio, but you do not feel that this position is the perfect match? Check out our other open positions at the career site (https://careers.cambio.se/)