Technical Services Engineer - German speaking

Do you love technology and troubleshooting? Do you enjoy helping customers and colleagues? Are you eager to learn and work with new, innovative technology? If you answer yes to all those questions, we are confident that you would love to come work with us at Axis Communications!

We are always looking for new colleagues to expand our Technical Services Team and this time, we are eager to find a German- and English-speaking Technical Services Engineer to support the Middle European region. This position is located in the city of Lund in the southern part of Sweden, and in close proximity of both Malmö and Copenhagen.

WHO ARE WE LOOKING FOR?
This position suits you who understand the importance of customer care and always strives to beat yesterday by constantly seeking new ways to improve the customer experience. Working as a technical service engineer requires excellent communication and problem-solving skills and we believe that being energetic and independent are also important in order to be successful in this role. We want you to have some basic understanding within networking as most of our products are network based. We also want you to have experience in customer service and an understanding of how to troubleshoot technical matters. The rest, we will train you in!

We don't expect you to be an expert in the field of cameras, audio or any of our other products and solutions we are offering, but we want you to be eager to learn.

As the team who is responsible for support in the Middle European region is growing, we want you to speak fluent and professional German. And to support the rest of our customers and colleagues, we also want you to speak and write English fluently. If you are currently living abroad, do not hesitate to check www.sweden.se to get a taste of the Swedish way of Life. We promise you will love it!

TECHNICAL SERVICES TEAM
The Technical Services team is responsible for the support for Europe, Middle East and Africa. All functions are located in Lund, Sweden and we're currently a team of around 55 people. The big team solves a ton of problems every day! As a member of the Axis team you will be part of a young, dynamic and multicultural environment. You would be working with highly developed technology and a high value brand. Together with your coworkers, you will be considered a key asset in moving Axis towards the goal of being number one in our industry and giving our customers state of the art service.

Meet some of your future colleagues in this behind the scenes video: https://youtu.be/7IhTip6pfMA

WHAT IS IT LIKE WORKING WITH US?
Openness might be a buzz word in other companies, but at Axis this is the core of who we are. Our most important asset is our ability to cooperate. We have realized that great ideas can come from anywhere. Therefore, we encourage everybody to contribute and innovate. If you are a person that likes to get involved and make a difference and nudge the world a little bit in the right direction, you will find a home with us.

We want you to enjoy working with us! Therefore, we offer great benefits, e.g. breakfast every day, classic Swedish fika on Fridays, corporate bonus, physical training grants, insurances, your very own Axis bicycle and relocation assistance if needed - just to name a few.

READY TO ACT?
Please apply on or before 31st of August. If needed, find out more from our Technical Services Manager Mattias Olander, at phone +46 46 287 90 60. Come join us!