Technical Specialist with Finnish Language Skills

Job description
Join our team and be part of building software that helps healthcare professionals deliver high-quality care, contributing to longer, higher-quality lives, and making a significant difference in emergencies where every second counts. As a part of the Delivery & Support team, your primary focus will be supporting and maintaining system environments for our clients. Our Connected Imaging business area provides solutions for medical image management, secure capture, storage, and sharing of medical media, as well as secure information sharing and collaboration across healthcare domains.


In this role, you will focus on supporting and maintaining system environments for our clients, while also working on improving processes related to support, deployment, and monitoring. You will collaborate closely with our operations and development teams. Part of your responsibilities will include understanding the system, troubleshooting, and diagnosing issues involving workflows, integrations, and database. For major issues found, these will be escalated to the development team.


This role offers variety and challenges, with continuous learning opportunities as e-health services and system integrations evolve rapidly. You will work closely with the entire product team. If this sounds interesting to you, please express your interest in our position.
You can be based in either Solna or Gothenburg, with the flexibility to work from home two days a week and from the office three days a week.


Interested?
In this process, Omda is collaborating with Randstad Technologies. We need your application as soon as possible, as we are conducting interviews continuously to find the right candidate. 
For questions, please contact the responsible Senior Recruitment Consultant Elin Bjursten, elin.bjursten@randstad.se

Responsibilities
As our Technical Specialist, you will:


Install and configure complex software solutions according to client specifications



Handle incoming 2nd and 3rd line support requests from customer IT departments, healthcare providers, and system administrators



Support and maintain customer system environments



Troubleshoot and proactively drive the resolution of technical issues related to software installation and configuration



Conduct root cause analysis and establish preventive measures



Serve as the technical expert in upgrade and new installation projects, contributing knowledge on optimal solution architecture and configuration



Translate customer needs into technical solutions and implementations



Develop and maintain installation and configuration procedures and documentation



Collaborate with operations and development teams to improve support, deployment, and monitoring processes.




Qualifications


At least 3 years of experience in software installations and configurations



Experience in installing and configuring complex software systems (Windows, Windows servers and Linux)



Experience with ITIL frameworks and IT service management processes



Confidence in navigating in server environments



Basic knowledge of MS Servers and MS SQL Servers (be able to run and write Select, Update and Join queries)



Solid communication skills in English, Finnish and Swedish/Norwegian



Beneficial


Knowledge in installation and configuration on Linux servers



Experience from HealthCare industries



Knowledge about centralised monitoring and automatic alerts



Knowledge of Cassandra database (NoSQL) installation, backup, and recovery


About the company

Randstad
At Randstad, we see the possible in people. With business all over Sweden and in all areas of expertise, we help people find work that feels good, where they get the opportunity to develop and realize their true potential. With close to 600 000 employees in 38 countries, Randstad is the global leader in the HR services industry. Our mission is to become the world’s most valued working life partner. By combining our passion for people with the power of today’s technology, we support people and organizations in realizing their true potential. We call it Human Forward.