Technical support at Btwentyfour

Btwentyfour is growing internationally and are hiring technical support staff with special language skills to meet the needs of new international customers. We are looking individuals who are service minded, have worked in a technical support role before, like technical challanges, and would like to join a successful and growing company with its support and development base in Uppsala.

You will be working in a technical support role where you will communicate with customers via phone and email.
You will also be expected to troubleshoot technical issues and try to solve them when possible, otherwise escalate to more senior support personnel.

We are specifically interested in people who speak Swedish fluently as well as any of the following languages:
- Norwegian
- German
- French
- Mandarin Chinese

We are looking for someone who is communicative, like customer communication and enjoy to dig into and solve technical problems. You should also be a solution oriented team player that works well with the rest of the support team.

Btwentyfour was founded in 2000 with a vision to drastically simplify the supply chain process for buyers and sellers in product intensive retail markets by providing a common business platform.

That platform is today a “Omnichannel” platform which has gradually evolved out of continuous demands and requirements from the market. Today it holds a complete set of logical and effective business services allowing Buyers and Sellers to engage with business partners and consumers anywhere and create seamless experiences for consumers and partners in their online interaction.

Btwentyfour have a local presence in Europe with our head office located in Zug, Switzerland, in Scandinavia with offices in Uppsala, Sweden and Oslo, Norway, in North America with our office New York, US and in Asia with our office in Tianjin, China.

http://www.btwentyfour.com