Technical Support Engineer

KONGSBERG Maritime Sweden is looking for a Technical Support Engineer who is passionate about customer service and who thrives in finding new ways to solve technical problems!
At KONGSBERG Maritime in Kristinehamn we are experts on delivering high-end propulsion solutions for the maritime sector. In order to provide our customers with a solid and confident experience throughout the whole product life cycle we are also focused on delivering top class customer support in the global aftermarket. If you love communication and customer service on a global scale, we got a great opportunity for you!
In your role as Technical Support Engineer no two days are the same. In your daily work, you provide technical support and assistance to customers and colleagues all around the world. The issues faced with often take place in live conditions, where you may, for example, assist with technical guidance directly to sailing vessels with operational disruptions. The issues often concern questions of mechanical and hydraulic nature, or even regarding control systems. In your role you may also conduct investigations of various technical matters in order to improve both products and support processes. For this position, traveling occurs every now and then. The destinations can be almost anywhere in the world, and we hope you find this exiting.
As Technical Support Engineer at Kongsberg, you become part of the division Global Customer Support who is responsible for Kongsberg Maritime services, upgrades and support in the aftermarket. On your journey to shape the maritime future you will have 2300 Global Customer Support colleagues present in 35 different countries around the world with different backgrounds and languages. To maintain our global approach and continue building a diverse workplace, we welcome applicants with all kinds of backgrounds aspiring to join our journey!
Qualifications:
Master’ or Bachelors’ degree in engineering (mechanical/hydraulic/electrical) and/or equivalent experience from working life
High level of English, both written and oral
Practical experience in mechanics and/or hydraulics and/or electronics
Several years of experience working in technical support and/or technical product development

Previous experience working in the maritime industry as well as some sort of commercial background is advantageous. To excel in this role, you like teamwork, but also running your own project and processes with a determined mind-set. Your level of communication is high, and you benefit from your social skills in your everyday work. If you are looking for the next challenge in technical support and want to share your skills and knowledge with us and many of our customers, then we really hope to hear from you!
Welcome with your application as soon as possible, but no later than 2021-07-06. Selection and interviews may be conducted during the application period. In this recruitment we utilize pre-employment testing, which may be sent to you if you proceed further in the recruitment process.


More about us:
Kongsberg Maritime is a global technology company who creates innovative and reliable solutions for maritime customers all over the world. Together we make up for 7300 employees spread out over 34 countries, and we have delivered our products to over 30 000 vessels worldwide. Our establishment in Kristinehamn consists of 260 employees spread out over the divisions; sales, development, research, propeller construction, assembly and service of propellers, rudder, waterjet, POD-system and control system.
We have been located in Kristinehamn, Sweden for 170 years, and in the year of 1937 we started delivering propellers by the name of KAMEWA. We are now present on the global maritime market where we deliver our world class products together with a great commitment to the global goals concerning sustainable development. For us the oceans and the maritime life are two very important aspects. Therefore, we always aspire to develop products that contribute to reducing the spill and effects on ocean life. Our goal as an employer is to create a workplace free from discrimination, tinged with diversity, experience, new perspectives and different backgrounds. We strive to maintain a work environment where all our employees thrive and feel like they belong, where the will to grow and develop in our company always is encouraged and positively looked upon.