Technical Support Engineer

This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience.

Technical Support Engineer
In our Technical Support team, we are always striving to live up to our values to be Hassle free, Available, Personal and We Get Car Uptime. We provide information and smart solution with high quality to get the car uptime, answer all questions and provide a sense of trust.

As a Technical Support Engineer in our team, you will provide support for technicians that has run into problems when working with the car. You will also work closely to our Engagement Center, the Regional Car Compound and specialist departments both internally and externally.

To fit in our team, we think that you handle changes with a smile and have a great way of working with troubleshooting. We do not wait for the solutions to come to us, you need to be able to dig, ask around and find the best possible answer to our technicians.

This position is located in Gothenburg, in our office in Lindholmen.

What you'll do

- Manage support requests according to our process and values
- Refine information in reports and deliver content to other parts within Lynk & Co on request, for example Aftermarket Quality and Method Engineers
- Create and maintain a network about where to get expertise for the different areas of the car
- Participate at technical presentations/conferences on the market


What you should have

- Experience from working hands on with fault tracing and/or repair in cars
- Experience from working with High Voltage
- Excellent written and oral communication skills.
- Fluency in English, both oral and written. Other languages spoken on the markets where we are present are meritorious.
- Self-starter with ability to prioritize and manage multiple tasks in a dynamic and developing organization.
- Strong interpersonal skills with the ability to build relationships with colleagues and external partners.
- Able to travel when needed, mainly in Europe.
- Driver’s license for car


Working for Lynk & Co

Want to learn more about working for Lynk & Co and what we offer? Read more via this link: Why Lynk & Co - Lynk & Co (lynkco.com) (https://careers.lynkco.com/pages/why-lynk-co)

Our recruitment process

We work with a competence based framework. You apply by submitting your LinkedIn-profile or CV written in English and answering a few questions.

Our selection will primarily look at acquired competencies and skills.

To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use psychometric assessments from Alva Labs (https://help.alvalabs.io/en/collections/1831924-for-candidates) to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.

We look forward to receiving your application as soon as possible, but latest January 2. We will do ongoing selection of candidates during the application period, so don't hesitate to submit your application if you're interested. The position might be filled before the last application date.

If you want to learn more about the position, please reach out to Berry Magnusson, berry.magnusson@lynkco.com (https://careers.lynkco.com/pages/why-lynk-co).

To learn more about us, check out our (https://www.lynkco.com/en/) and follow us on (https://www.linkedin.com/company/lynkco/) and Facebook (https://www.facebook.com/lynkco.global/).