Technical Support Engineer

Do you want to be part of shaping the future of industrial automation and process industry? At Emerson we drive innovation that makes the world safer and more sustainable. As world leader in high technology level solutions, we help our customers to make the right decisions, be smarter and solve their most difficult challenges.
For our Customer Service Team Nordics, we are now looking for a Technical Support Engineer to fill an important role providing technical expertise and solutions for our customers and sales. At Emerson in the Nordics, you will work with an experienced and competent team.
The tasks include supporting our sales engineers with technical solutions and make joint visits. You will also give direct support to our customers and give product training internally and externally.

What You Will Do
Find products and solutions for different applications
Answer technical requests
Handle technical claims
Plan and perform product trainings
Joint customer visits with sales engineers


Who You Are
To succeed in this role, you are passionate about technology and customer needs.
Needed education at least a Bachelor’s degree in mechanical engineering or similar with several years of experience in Pneumatics and/or Fluid technology.
You have experience in products and applications in this area and can offer solutions that meet customers’ expectations.
We believe that you have a strong customer focus and always have customers best interest at heart.
Ability to gain insight into customer needs and identify opportunities and solutions that benefit the customer.
In this position it is important to handle sometimes complicated questions and clarify contradictory information to effectively solve problems. Ask the right questions to accurately analyze situations.
You easily learn and adopt new technologies.
You have a positive attitude and don’t give up easily under pressure and grow from hardships and challenges.
As we work in an international environment you need to be fluent in both verbal and written Swedish and English. An additional Nordic language is a plus.


Additional Information
This position is located at one of our offices in Sweden with the possibility to work from home up to 3 days a week. You will be working from any of our offices in Sweden in either Gothenburg, Malmö, Stockholm, Karlstad or Linköping.
If you have any questions or want to know more about us, please contact Carina Johansson, Customer Service Manager Nordics, carina.johansson@emerson.com
Welcome with your application no later than 20th of December but please note we follow a process of continuous selection and will close the vacancy when we find the right candidate.

ABOUT US
WHY EMERSON

Our Commitment to Our People
Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable.
We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.
Our training programs focus on end-to-end development, from onboarding through senior leadership.


Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!

Our Commitment to Diversity, Equity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

ABOUT EMERSON
Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.
Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.
Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.

Our Causes – Planet, Humanity, Champion, Inclusion and Future – shape, define and fuel Emerson’s culture while inspiring our innovative spirit and driving our focus.
Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your master’s degree, you’ll find opportunities with us. Join our team and start your journey today!