Technical Support – Fire Systems - 007HG1

DESCRIPTION/RESPONSIBILITIES:
Schneider Electric is a leading specialist in digital development of energy management and automation in homes, properties, data centers, infrastructure and industries. With a presence in over 100 countries, Schneider Electric is the world's leading company in energy management - medium voltage, low voltage, uninterruptible power and automation systems. Our employees and partners make Schneider a fantastic company. Our commitment to innovation, diversity and sustainability ensures that "Life is On" is everywhere and for everyone. https://www.youtube.com/watch?v=VbldHPFltQQ
We are looking for you with knowledge and experience in fire alarm systems. You like to share your knowledge and want to grow into a support role with many contact points.
Our offer to you is an independent, fun and varied work with freedom under responsibility and the opportunity to be involved and influence during an exciting growth journey. With us, it is important to have fun at work and feel motivated even on a Monday morning. You will work in an international market-leading company with a strong focus on individual growth, education and several interesting and challenging development opportunities.
You will be part of a close-knit team, working in an inspiring atmosphere at Schneider Electric with great opportunities to work in various technical areas. We are located in fresh premises in Lund and here you get great opportunities to develop and grow with us!
Your main tasks will be to handle various technical support matters, both troubleshooting and assisting Schneider's local and regional support teams with help by phone and email. You will learn our Fire Alarm System and our BMS (Building Management System) for building automation that monitors control systems such as heating, ventilation, air conditioning, passage and safety, and the integration between them.
To be successful in the role, we see that you:
• Have experience and knowledge in fire alarm systems.
• Previous experience with Esmi fire alarm systems is an advantage.
• Have good English communication skills, both verbally and writing.
• Have good soft skills and can interact in a good way with other people with varying levels of technical knowledge.
• Previous experience in Technical Support is an advantage.
Who you are
As a person, it is important that you are creative, organized, and have a strong drive to learn new products and new technology. You enjoy working independently as well as working in a group. We are also looking for you who have a high energy level, a strong driving force and are engaged in your task and in our joint development.
We believe that an open and friendly corporate culture together with employees who take initiative and responsibility is what makes us grow together. We give our employees the opportunity to use their judgment, do the best for our customers and get the most out of their energy.
If you have questions about the position, please call Mathias Björkander tel. 0705 671 482 and if you want to tell us more about yourself and why you think this is the right service for you, please call Liselott Wigstrand on tel. 0725 200 797.
We process the applications on an ongoing basis and are happy to see that you register your interest as soon as possible. You apply for the position via www.se.com/se
A Warm Welcome with your application!
At Schneider Electric, we call it Life Is On, read more at www.se.com/se