Technical support Gripen

Your role

As a Technical Support Engineer, you will answer technical questions from the users of the Gripen and future system through field service activities and at a home office with location at Saab in Tannefors, Linköping. You will give advice, support and instructions regarding the operation, troubleshooting and maintenance of the Gripen and also future systems.

You work independently with incoming assignments and through collaboration within the colleagues in the support group and take help internally of, among other things, maintenance engineers, system engineers and chief engineers to solve technical problems. The assignments vary in complexity. Everything from that you can answer the customer directly that you need to take help internally and you pass it on internally for some form of technical investigation. You are responsible for all your cases from start to finish and it is important that you keep a constant dialogue with the customer based on their current status.

You will handle issues around the systems in the aircraft, peripheral equipment and associated support systems, which gives you a great opportunity to get a complete understanding of the entire Gripen system. Through direct contact with users, you also build up a good knowledge of how the systems work in the daily operations of our various customers.

For the right person, as part of this service, it will be possible to take on internal projects concerning, for example, new customers and our future management of their technical support solutions.

Your profile

Required skills:

* A suitable background is experienced aerospace engineer, system engineer or aerospace engineer or other relevant experience.
* Open for new future possibilities.
* It is desirable if you have good system knowledge and enjoy working with the whole system.
* Excellent skills in communication, cooperation and have a willingness to help others and make an effort to deliver solutions.
* Good knowledge in Swedish and English, both in speech and in writing.

Desired skills:

* Experience from technical support.
* Knowledge within RML and previously worked in process-controlled activities.

This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply.

What you will be a part of

Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Read more about us here. Empowered by its 18,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. Do you want to get to know our business and our people a little bit better? Here you can find some stories told by our employees.

Business area Aeronautics is an innovative supplier of world-class aircraft systems, advanced aerostructures and a wide range of support solutions within civil and military aviation. Within the business area, research, development and production of military aviation systems is conducted as well as future studies in preparation for future manned and unmanned flight systems and further development of existing products. Operations are conducted in Sweden, Brazil, Norway, Pakistan, Saudi Arabia, the United Arab Emirates and the United States.

You will belong to the section Customer Support, which works with the products JAS 39 Gripen and T7. The section currently consists of 12 employees, of whom two work in the advertised role today. The section also has roles such as technical support and project administration.

If you are interested in what benefits you can take part of as an employee at Saab in Sweden, you can read more about them here

Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement. You can send us your application in either Swedish or English.

If you aspire to help create and innovate whilst developing yourself in a challenging team setting, Saab may well have the perfect conditions for you to grow. We pride ourselves on a nurturing environment, where everyone is different yet we share the same goal - to help protect people.