TECHNICAL SUPPORT HOMES APPLIANCES AT SAMSUNG!

Arbetsuppgifter
Our customer Samsung is now looking for a Technical Supporter within Home Appliances. The company is expanding there Nordic service organization and is now looking for an engaged and dedicated Technical Supporter to support our Home Appliance Division. The Customer Satisfaction organization is a strategic part of Samsung's business and responsible for ensuring and improving the service of electronic products sold in the Nordic region. In the position as Technical Supporter, your main responsibility will be to work with tickets from B2C Call Center for Home Appliance products in the Nordics, like for example Washing machines, dryers, cooling and built in products. You also support and instruct the call center agents in how to handle different requests. You report to the Nordic CE Service Manager located in Kista, Sweden but you can choose to work from any of our Nordics offices (Sweden, Norway, Denmark).

Are you looking to be challenged in one of the fastest growing brands and have worked with support within Home appliances? Don’t hesitate to send in your application!


Om oss
JobBusters is an authorized staff hire and recruitment company. We are focused on officials and put great value in finding the right person for the right position. By being flexible, accessible and present in relation to the client, consultant and candidate, we aim to find our clients 'dream candidate and our candidates' dream job.

Företagspresentation
Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. You will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the customers’ lives.

Kvalifikationer
Technical degree preferred, alternatively good track record
-Experience from working with service and support of Home Appliance
-Good knowledge and understanding of both software and hardware of modern Home Appliance products
- Exceptional service mind towards internal stakeholders, partners and end-customers
- Good knowledge in Microsoft Office applications
- Fluent in English, both verbally and in writing


Personliga egenskaper
Samsung are looking for a person who has a genuine interest in consumer electronics and after-sales. You should be end-customer oriented and responsive to their business issues.
To be successful in the role you need to be energetic and self-propelled with a short learning and the ability to find new solutions to complex problems.
Samsung is a dynamic company in a fast moving industry. In order to enjoy working with us you must be a person who appreciates a high tempo, constant change and have the ability to take own initiatives


Tillträde och ansökan
Full time position. The position will start 2020-10-05 and the assignment is expected to run even until the 2021-11-05 with possibility of extension. You will be employed by JobBusters as a consultant at our customer. Submit your application in Word format as soon as interviews are ongoing. Keywords: technical support, vitvarutekniker, home appliances,