Technical support in Linköping

The company has developed a groundbreaking cloud service for transportation companies. They have customers all over the world.
They are experiencing strong demand of their product and because of that they need to strengthen their technical support department with an English speaking person.
We are looking for an outgoing and self-motivated English speaking person who wants to work with technical support.


Qualifications for this job
- Excellent customer assistance and problem solving skills.
- Fluent in English.
- Computer experienced and internet-savvy, and exeprienced iPhone and Android user.


As a technical support agent you will primarily work with English speaking customers by supporting them when they contact you needing help with the system.
Customer contacts will take place through different channels: email, web chat and phone/Skype, so you need to have an excellent command of English, both verbally and in writing.
It is a very developing work in an international environment where you will interact with a lot of people every day.
As the product is a so called cloud service, travelling will not be required for this position.
You don't need any specific technical knowledge for this position. You will get training regarding the system, but it's important that you are computer experienced and internet-savvy and that you have excellent customer assistance and problem solving skills.