TECHNICAL SUPPORT –INGKA AB, ÄLMHULT

TECHNICAL SUPPORT –INGKA AB, ÄLMHULT
WHO YOU ARE
We are now looking for a Technical Support for our Workplace support team in Älmhult.
We are looking for you with the passion for providing great customer service!
You are a person that:
- Are service minded, proactive, and able to manage multiple tasks. You like that all days doesn’t look the same.
- Have education or equivalent working experience in IT toolsets and AV/digital meeting equipment and a good knowledge in Office 365 especially Microsoft Teams and Zoom as digital meeting platforms.
- Have a positive attitude to changes, a willingness and curiosity of relevant technical standards, trends, and innovations and by that renew and improve to find the best technical solutions for the future together in deep collaboration with the product responsible.
- Have an overall interest of broadcasting, streaming and other technical areas connected to meetings.
- Are a team player, always willing to support, living the IKEA values.
- Communicate effectively both spoken and written, in English and Swedish
- Are capable to also support our Workplace operation sites in Helsingborg and Malmö.
- Have a valid Swedish driving license
YOUR RESPONSIBILITIES
To provide professional end-user technical support for IKEA co-workers and external business partners with a service minded approach. Be part of the daily business at Ingka AB Technical and Office Support team presence to ensure minimal business impact.
Your main tasks will be to:
- Co-ordinate, execute, support and follow-up different activities at IKEA units within workplaces such as technical meeting support, broadcast and technical meeting support.
- Be operational responsible for and securing that the technical solutions in the meeting rooms are working according to business needs and guidelines.
-Be the bridge between event coordinator/meeting support and the internal IKEA customer regarding technical needs for meetings and or events.
- Be a part of the daily business in the Office Support team.
- Inspire both customers and colleagues and act as an ambassador for the workplace.
- Constantly grow and expand personal knowledge, capabilities and motivation with IKEA values close at heart.
OUR TEAM WITHIN IKEA
You will belong to Ingka AB and your location will be in Älmhult. Ingka AB enable IKEA companies to focus on their core business and offer shared services, within Meeting & Facility, HR and Finance, that creates great value for a growing IKEA. With our contribution we support and create a seamless experience for both co-workers and visitors.
Building a flexible workplace means collaborating across functions to ensure our customer service offer and experience is simple and recognizable. The role of Workplace Support includes developing and adjusting our workplace so that each co-worker is inspired by- and feel connected to our culture, heritage and our values, providing necessary tools and technical possibilities to create a modern, lean and agile IKEA fit for growth, to reach our IKEA vison.
This is our contribution to IKEA's success and to a better everyday life for the many people.
QUESTIONS AND SUPPORT? LET'S CONNECT!
This is a full time, time limited role for one year. To apply please send us your motivation letter and resumé.
For more information about the job, please contact Linus Hultqvist linus.hultqvist3@ingka.ikea.com. If you have technical problems with applying or questions about the recruitment process you are welcome to contact recruiter Ulrika Petersson, ulrika.petersson4@ingka.ikea.com or our HR Service Centre, +46 (0) 476-587500, hrscse@ikea.com
Last day to apply is 16th of January, but don't hesitate to apply already today! Selection is ongoing, therefore, don’t wait! Take the opportunity to send us your application today.
During the Christmas period the time for answer might be longer than normal, but don’t worry we will come back to you!
We are looking forward hearing from you!
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.