Technical Support Specialist
Northab
OBS! Ansökningsperioden för denna annonsen har passerat.
Arbetsbeskrivning
Northab is looking for Technical Support Specialist for one of our custromer
Common work tasks:
- Communicate to the customer
- Verify and describe bugs/requests from Customer
- Update KB according to findings
- Upholding SLA
- Improve our internal processes by being agile
- Engage Product development in solving customer issues
Must-haves competence/experience:
- 3+ years experience within support
- Excellent communications skills
- Fluency in English
- Good at cooperative work
- Driven, can take a task all the way across the finish line
Important competence/experience:
- Zendesk
- SQL
- Office 365
- AWS
- Azure DevOps
Common work tasks:
- Communicate to the customer
- Verify and describe bugs/requests from Customer
- Update KB according to findings
- Upholding SLA
- Improve our internal processes by being agile
- Engage Product development in solving customer issues
Must-haves competence/experience:
- 3+ years experience within support
- Excellent communications skills
- Fluency in English
- Good at cooperative work
- Driven, can take a task all the way across the finish line
Important competence/experience:
- Zendesk
- SQL
- Office 365
- AWS
- Azure DevOps
Sammanfattning
- Arbetsplats: Northab
- 1 plats
- 6 månader eller längre
- Heltid
- Fast månads- vecko- eller timlön
- Publicerat: 10 maj 2020
- Ansök senast: 27 oktober 2020
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