Technical Support Specialist
Northab
OBS! Ansökningsperioden för denna annonsen har passerat.
Arbetsbeskrivning
Northab is looking for Technical Support Specialist for one of our custromer
Common work tasks:
- Communicate to the customer
- Verify and describe bugs/requests from Customer
- Update KB according to findings
- Upholding SLA
- Improve our internal processes by being agile
- Engage Product development in solving customer issues
Must-haves competence/experience:
- 3+ years experience within support
- Excellent communications skills
- Fluency in English
- Good at cooperative work
- Driven, can take a task all the way across the finish line
Important competence/experience:
- Zendesk
- SQL
- Office 365
- AWS
- Azure DevOps
Common work tasks:
- Communicate to the customer
- Verify and describe bugs/requests from Customer
- Update KB according to findings
- Upholding SLA
- Improve our internal processes by being agile
- Engage Product development in solving customer issues
Must-haves competence/experience:
- 3+ years experience within support
- Excellent communications skills
- Fluency in English
- Good at cooperative work
- Driven, can take a task all the way across the finish line
Important competence/experience:
- Zendesk
- SQL
- Office 365
- AWS
- Azure DevOps
Sammanfattning
- Arbetsplats: Northab
- 1 plats
- 6 månader eller längre
- Heltid
- Fast månads- vecko- eller timlön
- Publicerat: 10 maj 2020
- Ansök senast: 27 oktober 2020
Liknande jobb
Junior First Line Support till Netnod
Academic Work
23 november 2024
Utbildare, support av dataprogram
Axami
Halmstad
22 november 2024
22 november 2024
Hay IT expanderar och vi söker nu fler IT-konsulter.
HAY IT AB
Falkenberg
22 november 2024