Technical Support Specialist in Gothenburg

Arbetsbeskrivning
As a Technical Support Specialist, you will be a member of the 3rd line support team and will provide support for technicians that has run into problems when working with the car. You will also work closely to our clients Engagement Center, the 2nd line support team, the Regional Car Compound and specialist departments both internally and externally.


The Technical Support values are that our client are: Hassle free, Available, Personal and They Get Car Uptime. They provide information and smart solution with high quality to get the car uptime, answer all questions and provide a sense of trust.


Randstad Technologies is specialized in competences within IT. As a consultant with us, you get a competitive salary, benefits and collective agreements. Your consultant manager is always there for you and ensures that you get varying and developing assignments at different companies, within different industries. At Randstad Technologies, your personal development is in focus, and you are offered a large network and many social activities.

Ansvarsområden
You will Manage the Support request according to our clients process and values. Refine information in reports and deliver report content to other parts within our clients After Market Quality on request. You will also create and maintain a network about where to get expertise for the different areas of the car, participate at Technical presentations/conferences on the market and act as mentor for new employed Technical Support Engineer.

Arbetstider
Full time, working hours: Monday – Friday 08.00-17.00 

Kvalifikationer
Experience from working hands on with fault tracing and/or repair in cars
Experience from working in a technical support role
Excellent written and oral communication skills.
Fluency in English, both oral and written. Other languages are meritorious.
Driver’s license for car
Knowledge in MS Office



We are looking for a person who thinks differently, like to challenge the industry and the organization to find smart ways to create the best products both soft and hard, in line with our clients business model. If you are the type of person that expects every day to be the same and rely on instructions on how to perform your job, this isn’t the assignment for you. On the other hand, if you are self-motivated, like fast changes, setting up strategies and structure, finding the way not yet settled, we’d really like to meet you. You have high collaboration and communication skills and it is very important that you have a broad knowledge of vehicles and Aftermarket business and deliverables and love tricky situations and discussions. You need to be able to take decisions and motivate why Uptime/aftermarket needs are important.


For us, it is important that all competence and skills in the labor market are utilized. We welcome all applicants and strive for diversity.

Ansökan
Selection and interviews will be ongoing. The position may be filled before the last day of application, therefore, apply as soon as possible.


For more information: Julia Christensson, Consultant Manager, julia.christensson@randstad.se

Om företaget
Randstad Technologies specializes in the field of IT and is part of Randstad, the world leader in recruitment and consulting with operations in 38 countries. With this global network, in combination with our strong local foundation, we can offer a wide range of varied and developing assignments and jobs for you who are a specialist in IT. Our mission is to help you reach your true potential with your career in focus!