Technical Team Lead with ServiceNow experience at H&M Business Tech

Company Description


Shaping the future of fashion with people, data, and tech - The fashion and retail industries are going through a transformation, driven by customers technology and sustainability expectations. At H&M Group, we want to shape the future of retail by harnessing the power of smart tech and data. With our 74-year history of innovation, we understand the need to collaborate and co-create with engineers and tech specialists around the world to achieve our vision.
We are creative minds; testing, experimenting, learning, and growing. With our strong values as our guide, we are empowered to create, innovate, and deliver. We work in multiple areas of the tech field. From AI to data-driven business development, user experience to engineering. We turn business challenges into innovative tech solutions – making H&M Group a global leader in combining tech, fashion and design.


Job Description


We are looking for you who together with the team wants to make a real difference focusing on data quality, automation, data driven insights and great user experience with help of the ServiceNow Platform.
Your mission is to support the Team and their Product Owner in constantly improving their way of working and efficiently deliver value for the organization.
You believe in a culture of collaboration, transparency, safety, and trust. You enjoy challenging, coaching, and empowering your colleagues and yourself to deliver awesome colleague experience.
What you will do
• Coaching the PO on how to be more outcome-oriented and customer-focused when managing the product and product backlog.
• Coaching the team on how to be more autonomous, self-organized, and high performing.
• Help everyone in the team, or interacting with the team, to understand Scrum theory, practices, rules, and values (teaches, coaches, facilitates).
• Ensuring that the impediments to the team are acted upon.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged.
• Representing the team in cross-Product Area/Domain alignment meetings and/or other cross-Product Area events.
• Be a part of the team’s continuous development of the product.
• Provide options for how the solution could be evolved to provide even more value.
• Use an experimental mindset to identify, evaluate and recommend alternative design options which take target environment, performance security requirements and existing systems into account.


Qualifications


• Have strong problem-solving skills – able to find solutions in complex situations and involve various stakeholders.
• A natural leader with an interest in both people and technology, with excellent coaching skills and a high level of energy and motivation.
• Experience from ServiceNow as a developer.
• Experience of working closely with developers and tech teams.
• Ability to adapt to fast-paced constant changes.·
• Have a mindset hand in hand with our agile practices; everyone is a leader, celebrate both failure and success.
• Great collaboration and communication skills in English.

Advantage if you also have:
• Experience from ITSM, CMDB.
• Experience of Java scripting.
• Experience of working within ServiceNow teams.
• Experience from collaboration between several teams in same backlog/project.


Additional Information


What we offer!
Besides the obvious perks such as staff discount card, flexible work life, learning communities, wellness benefits, parental benefits etc. You are joining a unique value driven culture, a large tech network and community where you can be yourself. There are endless opportunities to experiment and grow in any direction that you want and when you grow, we grow. Being a major player gives us countless opportunities to make a real impact and shape the future.
Does this sound interesting?
This is a full-time position based in Stockholm. Please apply in English as soon as possible, but no later than June 25th 2022. We will continuously screen and interview candidates during this period so please send in your application as soon as possible. For questions regarding the recruitment process, please contact devika.langar@hm.com. We kindly ask you however to not send applications to this email address. Due to GDPR, we only accept applications through our career page.
We look forward to receiving your application!


We know that diversity is what makes us strong. Our teams should consist of great mix of people that share and combine their knowledge, experiences, and ideas. It leads to a positive impact on how we address challenges, what we perceive possible and how we choose to relate to our colleagues and customers all over the world.