Technical Trainer, L&D

Want to join us on our exciting journey?
Volvo Cars is on an exciting journey, redefining the automotive experience by innovating to make people’s lives less complicated. We offer you a once-in-a-lifetime chance to make an impact in a company with unique opportunities to grow and make a true difference.

The future belongs to those who are empowered by a great idea and have the ability to carry it out. At Volvo Car Group our mission is clear: "To be the world's most progressive and desired premium car company and to make people’s life less complicated”. We have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, we need talented people on-board. People that want to make a difference and create the next generation Volvo cars in a global, dynamic and respectful environment. We will support you to reach your full potential. Join us on this exciting journey into the future

Volvo Car Service Business (VCSB) is a unit within Volvo cars, which is responsible for the worldwide aftermarket business, the development and distribution of spare parts, service and repair methods and accessory range. Our ambition is to be the preferred supplier of parts and service to our dealers and customers and thereby actively contribute to creating the best car ownership experience for the customer.

What you’ll do
As a L&D Technical Specialist, you will be responsible for the technical education of market trainers, technical help desk, technical support and any other internal or external technical role that requires ongoing education. As trainer, you are able to demonstrate clear competence in managing and delivering all components of the end-to-end training process. From identifying training as a solution to a particular business objective, you must be able to articulate a clear and structured process taking in all of the key stages of the training cycle; from needs analysis, solution development, learning creation to delivery and evaluation. Examples of tasks may include:
•    Implementation of the ADDIE model in program development and implementation.
•    Analyse and understand VCSB business needs and objectives in order to translate this into an appropriate and timely training intervention
•    Interpret the outputs of a Training Needs Analysis (TNA) to recommend suitable learning intervention for global deployment
•    Identify the impact required through the recommended learning and training intervention
•    Design tailored train-the-trainer interventions relevant to business need, audience, timing and specific market requirement
•    Develop capabilities to ensure maximum learning transfer to take place
•    Keep up to date with different learning styles, methods, frameworks and tools etc. i.e. Kirkpatrick new world, 70-20-10, Articulate 360.  
•    Deliver a training course that has been self-designed or designed by another trainer.

You and your skills 
To be successful in this role you need to have technical knowledge of Volvo cars, systems, and technologies. You also need Market experience and an understanding of different market needs, preferably with dealer experience. You must be able to demonstrate that you have experience and knowledge in training methodologies, program design both web and face-to-face and that you have technical training experience.
Competence and experience is important but personality is key! We are looking for a team player with a positive mindset and a personal drive. You need to be passionate and engaged, inspiring people around you and have great communication skills. Finally, as you have ownership for the training programs you design and conduct you need to be structured, analytical and result oriented.

How to learn more and apply 
For questions regarding the recruitment process, please contact Senior Recruiter; Pedram Yousefi, pedram.yousefi@volvocars.com.
Kindly register your application as soon as possible but not later than 2021-09-10.
Please note due to GDPR, application through E-mail is not accepted.

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