Technical Trainer - Volvo Cars Service Business

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

About us
The Global Competence Development team is a learning provider for the audience of retailer personnel, customer care agents and competence teams in the National Sales Companies (NSC’s) as well as Importers. We give global direction to the regions to adapt our messages to local needs and standards. We’re constantly working on a self-development to find the best training approach and a proper digital eco-system aiming to assure a modern learning solution for our learners.

What you’ll do?
First and foremost you’ll be responsible for supporting the development and delivery of our Damage Repair training activities.  Working closely with the project manager as well as colleagues from across Volvo Cars Service Business, you act as the lead and SME in building the development activities that help us to drive competence improvement across the damage repair network.  Alongside a focus on general competence development you will also take ownership for establishing what additional skills focus is required when we launch new products into the marketplace of digital learning solutions and their practical.

Do you fit the profile?
We’re looking for someone who can strengthen our technical training team with additional experience focused on damage/body repairs.  From time to time you’ll be expected to support on mainstream technical productions too so it’s important that you also have a comprehensive technical understanding of modern vehicle components and systems.  As a result, you’ll already be familiar with vehicles that use high voltage drivetrains.
We’d also expect that you have:
•    Extensive experience of carrying out body & damage repair operations
•    The competence to perform structural as well as cosmetic damage repair operations
•    Broad knowledge of mixed material vehicle construction and repair (e.g. Aluminium, Ultra High Strength Steel)
•    The ability to demonstrate both damage repair and technical operations confidently in front of an audience or camera
•    Experience of designing technical training (desirable)
•    Familiar with smart repair techniques and methods (desirable)

On a personal level
This is a role operating at a global level, with a wide range of stakeholders, so you should be comfortable communicating with people at both a technical and commercial level. It may be that you’ve carried out a similar role elsewhere, or maybe delivered technically focused training at a market level and would like to take the next step into a global role.
You have a high level of integrity and professionalism and are keen to take ownership in your areas of expertise. You are structured and result oriented and have a strong personal drive to get things done in a correct way on time. Strong prioritization skills will be an asset in this role as well as finding new ways and always looking for smart initiatives to increase customer satisfaction and come up with new solutions in challanging situations.

How to learn more and apply?
Want to join us? We welcome your application with CV and cover letter via the link provided in this ad at the latest April the 25th 2022. 
For questions regarding the recruitment process, please contact Senior Recruiter, Pedram Yousefi at pedram.yousefi@volvocars.com 
Please note that your application has been received once you get a confirmation E-mail from the system. Also please note that applications via email will not be accepted due to GDPR. 

What happens after you have applied?
We are doing our best to get back to you with feedback if you proceed to the next step in the recruitment process shortly after last application date. Sometimes due to the volume of recruitments and/or number of applications this might take longer and we thank you for understanding this.