Technical Writer

Voyado is a fast-growing company that operates and develops a data-driven SaaS platform (https://www.youtube.com/watch?v=dkX3_Y0cfNk&t=2s) within Marketing Automation, CRM and Loyalty. We are the leading tool for retail and eCommerce companies that want to personalize communication and customer experiences. Voyado have for several years been the go-to solution in the Nordic countries and we are now growing rapidly in new markets such as the UK and the Netherlands. Want to know more about our future expansion plans? Read about our latest news about partnering up with Verdane (https://www.di.se/digital/studenterna-startade-mjukvarubolag-har-125-anstallda-och-dubblat-intakterna-pa-tva-ar/) and our acquisition of Apptus (https://voyado.com/voyado-apptus/).

If you are ready for your next adventure and want to join our team on our expansion throughout Europe and have an interest in customer care, eCommerce, retail and tech - keep reading and check out some of our customers (https://voyado.com/customer-cases/)!

About the role

Voyado is looking for a Technical Writer to develop and create technical documentation at Voyado. In this role you will be responsible for making sure that product documentation is developer friendly. You will collaborate with Product Development and be a part of the Product Operations team based in Hammarby Sjöstad, Stockholm.

As a Technical Writer, you will be part of the product team and continuously develop, improve, and maintain technical documentation.

- Work with creating a scalable information structure, primarily the part aimed for external developers, I.e. focus on API-calls and other means of integration and connectivity.
- Adapt documentation depending on target groups
- Partner with product development, partner companies, and developers at our customers helping to ensure a consistent and coherent content experience across various documents and communication channels




So, who are you?

Firstly, the most important thing is that you love to write. We need writers who have a strong sense of responsibility, take initiative, and track their deadlines. You can analyze complex problems and present them simply. You can work independently, or with different groups such as UX, marketing and customer success.Skills and background
You are passionate about writing.

- Great communication skills. Full proficiency in Swedish and English (technical English), both spoken and written.
- B.Sc/M.Sc (http://b.sc/M.Sc) in a technical field or having attained this knowledge through work experience as a technical writer
- 4-6 years experience in technical documentation or equivalent relevant experience.


Ready to join the team?

Lovely! Applying is super easy. Use your LinkedIn profile (or upload a resume) and answer a few click-in questions (no data entry, we promise). We´d love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application!


Additional information

As part of our recruitment process we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence (https://sri.se/?gclid=CjwKCAjwgviIBhBkEiwA10D2j5jxTpURheC3-0kygy7K_DHTTjcVon3-3nrRXPYijXWnTZ8QwuGXyRoCaQQQAvD_BwE). Here (https://sri.se/faq-kandidat-bakgrundskontroll/) you can read more about how a background check is done.