Technical Writer for global company with Emmy® Award-Winning Technologies!

Are you passionate about technology and share a passion to solve problems of today to innovate for tomorrow

Keep on reading!

OFFER

You will be part of an international and friendly working environment. The teams are cross-functional and there will be opportunities to move between the teams. We empower individuals and teams and encourage open communication/collaboration across teams.

We use agile workflows such as Scrum and Kanban depending on what the team is most comfortable with. We work with cutting edge technologies and software delivery techniques and we are committed to keeping our technology stack up to date

You will be offered a competitive salary, excellent benefits and flexible hours. Our workspace is centrally located with an open and spacious seating plan.

Some of the benefits of working at Invidi:

- An open and welcoming company with a distinctly flat organization
- Great opportunity to influence and take initiatives
- Working with and continue to learn from extraordinary developers!
- Flexible working hours and flexible remote!


TASKS

As a Technical Writer, you'll work closely with our Software Development and Product groups, while also collaborating regularly with other geographically dispersed Global Communications team members. This position provides opportunities to contribute that go beyond just writing. We offer a collaborative environment that values teamwork as well as individual growth, with a strengths-based approach to doing our best work. If this sounds like a fit, please read on.

Key responsibilities:

- Develop and maintain an understanding of INVIDI’s users, both internal and external, to inform documentation design and development.
- Write DITA-based content for online delivery.
- Collaborate with development teams in an Agile environment.
- Plan, develop, and publish user and developer documentation within an iterative development cycle.
- Develop and publish system overview documentation independent of scrum teams.
- Develop and hone product knowledge through hands-on use of the product and by interviewing subject matter experts.
- Synthesize complex information into understandable user content.
- Continuously improve the quality of existing documentation by changing its architecture and content in response to feedback from engineers, support staff, internal users, and customers.
- Assist the Support team with documentation issues reported by customers.
- Adhere to our corporate branding, style, terminology, and the DITA Information Model.
- Participate in the Technical Communications Team meetings to drive continuous improvement.
- Provide peer reviews to edit, standardize, and enhance INVIDI’s content and technical documentation.
- Use JIRA, Confluence, RingCentral, and Slack to interact with other departments and manage content-related tasks.
- Create graphics, diagrams, and flow charts to illustrate technical content and increase users’ understanding.


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YOUR PROFILE

We like to work with great people who are skillful but always open to learn new things, and who value working in a team to achieve a common goal. We would like you to have amazing communication and organizational skills.

You care about the craft and cherish the opportunity to work with smart, supportive, and highly motivated colleagues. You are curious; you like to learn new things, mentor and share knowledge with team members. Like us, you strive to handle complexity by keeping things simple and elegant.

You must have:

- 3+ years’ experience in technical writing.
- Ability to understand complex things and connect the dots and then to distill complicated concepts into simple, understandable formats.
- Strong sense of ownership and responsibility, and a willingness to step outside your (writing) role.
- Excellent English grammar and writing skills.
- Experience with Scrum and Kanban, and Agile software documentation development.
- Ability to thrive in collaborative environments.
- Bachelor's degree in English, Journalism, Communications, Engineering, Computer Science, or relevant work experience.




It will be very good if you have experience in:

- Experience with DITA and XML.
- Experience with version control, Atlassian products (Jira, Confluence, Bitbucket), and docs-as-code.
- Experience with component content management systems (CCMS).
- Experience with minimalism, task-focused content development, and structured authoring.
- Courageous and has an appetite to learn new things fast.
- Strong focus on the customer and user experience.
- Well-developed problem-solving and critical thinking skills.
- An unconditional insistence on accuracy. Refusal to accept mediocrity.
- Endless curiosity about how the world works and how one can improve one’s company and community.
- Experience writing for online delivery.
- Familiarity with the IBM Style Guide.
- Experience working in an Agile software development environment.
- Knowledge of (or ability to quickly learn) online video advertising, cable, and satellite technology.


ABOUT INVIDI

At INVIDI we develop and deliver real-time systems for addressable video advertisement across all existing media channels. Our platform improves the viewer experience while dramatically increasing advertiser accuracy and broadcaster monetization. Our Emmy® Award Winning Technology, Advatar® is widely deployed by cable, satellite, and telco operators, while our Pulse® platform meets ad serving needs in the Digital space. We provide comprehensive, measurable, and accountable ways to place relevant advertising in front of the right audiences. You've surely noticed that traditional television viewing is changing; tablets, phones, time-shifting, video-on-demand, and internet delivery all present challenges to the traditional television advertising paradigm. We are keeping pace with these changes and anticipating new ones.

INVIDI Sweden is a centre of excellence for online video ad-serving responsible for the Pulse SaaS platform. With 10+ years in the forefront of ad technology, our teams have a passion for solving problems of today to innovate for tomorrow, using cutting edge technologies.

We are highly dedicated, motivated, and passionate individuals, collaborating in teams and striving to find the best solutions to problems using the right tools. In our energetic group, the foundation is the self-organising development teams. We seek people who are self-motivated, love to learn, get things done and embrace challenges to solve diffic...