Technical Writer Service Engineering

Be part of something altogether life-changing!
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Global Service Readiness Engineering is as a team responsible for ensuring on-time delivery of service product features, technical publications, initial training, global parts availability, and service process validation. We are involved in all new hardware/software development projects to ensure that our products meet the desired and required Design for Service level expected from a modern product. Once a new product has been launched, we are also a natural part in the life cycle management process.
What you will do
You will be responsible to support our ongoing development programs for both new and legacy products. You will be a critical team member working cross-functionally in supporting new product development and legacy instrumentation in documentation. To improve standardization and quality compliance you will transfer technical content delivered from the Service Readiness Engineers into our standard formats and lead the release according to our processes. You will also work on our internal improvement initiatives within Global Service Readiness Engineering team.
The position requires communication with several functions in the organization and will be involved in the full lifecycle of the product from definition to verification/validation and product discontinuation support.
Duties include (but are not limited to):
Finalize service related documents with content provided by the Service Readiness Engineers
Ensure quality and technical accuracy of content and compliance with regulatory requirements (ISO, GdP, EHS, etc.)
Make updates to documentation that will be approved by relevant stakeholders in Service, R&D, Operations and QA.
Run engineering change orders in collaboration with Service Readiness Engineering Team
Participating in NPD projects with a focus on service documentation
Managing and monitoring all document releases and updates in our several platforms
Drive standardization of our documentation according to field service needs and quality compliance requirements.

Who you are
3-5 years relevant work experience in life science industry
Self-motivated, self-starter with the ability to work independently and learn quickly
Understand that the customers determine our success
Effective communication skills and boundless behavior—ability to present ideas clearly and concisely
Experience of working in project teams meeting deadlines and deliverables
Familiar with ISO/GmP/GdP quality systems related to design control and product release requirements and audits
Fluent speaking and excellent writing in English language
Experience of PDM-systems (Magic) is a plus

Interviews and selection will happen continuously and the opening can be filled before last day of application which is 5 November. For questions related to this opening, please contact hiring manager Max Brettner (maximilian.brettner@cytiva.com).