Telecom Application Analyst

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.
Our service Assure is the market-leading quality testing solution for international phone calls, used by mobile operators worldwide. Assure is based on a global test network which runs on a Linux and Android platform, with 5G/LTE/WCDMA/GSM support in over 500 mobile networks around the world.
What you'll do
You will report to Test Manager to contribute towards ensuring excellent test network performance and you will train the rest of the team to increase knowledge.
You will be the key person for general analysis and troubleshooting of the CSG Assure Test Network.
You will drive long-term technical improvements with the R&D team and suppliers.
You will act as a technical lead in customer projects and support cases.
You will manage test network hardware.

You should have
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
Bachelor's degree, or equivalent experience.
Proficiency in English in a business environment.
At least 3 years of relevant professional experience.
Good IP networking knowledge of the TCP/IP stack, and including but not limited to Subnetting, DNS, NAT, DHCP.
Experience in working with Linux and write simple scripts, for example in Bash, Python, and Lua.
Experience in mobile technologies, such as 2G/3G/4G/5G, with good understanding of the mobile call flow.
Knowledge in SQL.

We require a weekly presence in our office which is located at Södermalm in Stockholm.
Who will love this job
A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
A game changer – you dream big and push the limits of what's possible to improve for yourself and others
A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions

Perks & Benefits
Work from home, in-office, or hybrid.
Emotional and mental well-being support.
Education assistance.
And so much more!

Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. Learn more
Öppen för alla
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