Telephone Area Owner - Geely Business Center

This is an opportunity to join one of the largest global companies in Sweden, and become part of the journey of the Geely Holding Group towards becoming a world leading mobility provider. Geely Holding is a Fortune 500 company, with global headquarters in Hangzhou, China. Geely Holding’s numerous business across the world contains ownership and investments in leading mobility and car brands, as well as in the finance and technology sector. In Europe Geely Holding’s is best known for ownership of Volvo Car Group, Lotus Cars, Lynk & Co, LEVC aswell as investments in Volvo Group and Daimler. In Europe Geely Holding is represented by Geely Sweden Holdings, which oversees and manages Geely Holding investments and business development. The offices are conveniently located at Geely’s new corporate campus Uni3 by Geely at the technology and innovation hotspot of Lindholmen in Gothenburg. For more information about Geely Holdings in Sweden: (http://www.gshab.com/) www.gshab.com (http://www.gshab.com) and for more information about the Uni3 campus: (http://www.uni3bygeely.com/) www.uni3bygeely.com (http://www.uni3bygeely.com)

The Geely Business Center is a competence center of the Geely Sweden Holdings group- and provides specialist competences and shared services for the companies in the holding group.

Job description:

The mission of the Telephony Area Owner is to lead and maintain GBC telephone area in the best possible way. To prioritize all activities in the backlog for the area for customers and GBC as well. Engage with end users to ensure the best solution and products for all customers.

The Telephony Area Owner is to take responsibility for the lifecycle management for the products and to understand the future needs, decides new development and ensure best utilization of the product area. The Product owner will also have the responsibility of managing requirements regarding end user-, business- and IT. 

Responsibilities and tasks:

The Product Owner is responsible for managing direct interaction with end users and business stakeholder(s) regarding solution requirements, including both one time and runtime deliveries in application management context. Being the driver of migration projects to help the business

The Product Owner mainly interfaces with the business solution key users, support, and operation team. The job requires excellent solution understanding and technical skills, combined with related process knowledge, solution dependencies and interfaces. The product owner must have a good understanding of the continuously changing area therefor a good cooperation with the different suppliers is a must.

As Product Owner you will work with:

- Be the Single Point of contact for above business units and suppliers
- Document applications and systems
- Evaluate new requests
- Responsible for roadmap of the products
- Create SOP (Standard Operations Procedure) for Service Desk if needed
- Drive projects and assignment within the portfolio
- Be the bridge between business and suppliers
- Communicate changes to business
- Technical knowledge and skills in all plattforms, primarily Intune and switchboard systems


Requirements:

To succeed in this role we want you have University degree in IT or 3-5 years of equivalent work experience. Furthermore you need 3-5 years’ experience of similar environments based on Intune and switchboards.

Other skills and experiences that are required:

- Good technical and analytical skills
- Product cost control and documentation
- Ability to pay high attention to small details and quality mind set
- Good problem solving and follow-up skills
- Good oral and writing communication skills in English


Personal characteristics:

To enjoy, develop and thrive in this role and at GBC you need to be a self-starter with a flexible ability to be able to prioritize. You have to have strong personal drive and motivation with ability to take initiative. It's also equivalent to have an eye for customer ervice and a "can do"-attitude.

Apply now!

Last application date will be 30/9-22 but interview and selection process will be ongoing so please send us your application as soon as possible!

If you have any questions, please contact hiring manager Patrik Fredlund at patrik.fredlund@geelybusinesscenter.com or +46721843703

Note, due to GDPR regulations we are only accepting applications through Teamtailor - no email - so click the apply button below and start your application now!