Telephone Operator

Duties:
Provide general information to the public on a multitude of topics for supported Embassies to include but not limited to operating hours of the embassy and/or Consular services, address of the Embassy, where to receive the latest information on consular services, and any current restrictions.
Answer and screen incoming calls to the Embassy switchboard and direct and/or refer them in a professional manner to the various Embassy sections, other U.S. Embassies and to other Swedish and American societies and Organizations.


Work Experience: Two years’ experience in a reception or customer service position.
Education Requirements: Completion of Secondary school.
Language requirements: Fluent in English Reading/Writing/Speaking is required. Fluent in Swedish Reading/Writing/Speaking is required. This may be tested.