Telephone Operator (hourly employed, timanställd)

Provide general information to the public on a multitude of topics but especially on United States visa regulations and application procedures. Answer and screen incoming calls to the Embassy switchboard and direct and/or refer them in a polite and efficient manner to the various Embassy sections, other US Embassies and to other Swedish and American societies and organizations.

EDUCATION:
Completion of Secondary School or Local Mandatory Schooling and received high school diploma.

EXPERIENCE:
Two years' experience in a reception or customer service position.

LANGUAGE:
Fluent in Reading/Writing/Speaking English is required..
Fluent in Reading/Writing/Speaking Swedish is required..
This may be tested