Ticketing Specialist

Our Ticketing Fulfillment team in Uppsala is looking for a new team member!
Etraveli Group is a leading global platform for flights, an air technology company connecting millions of flights and travelers across the globe. The company is the exclusive provider of flights to booking.com in Europe and recently entered into an acquisition agreement with Booking Holdings pending competition clearance.
Every minute we close hundreds of deals for our partners around the globe. We are the preferred partner of some of the world’s most prominent travel companies such as Booking.com, Google Flights, Skyscanner and Kayak.
About the role
As an employee in our fulfillment team, you work with various administrative tasks related to our ticketing process. We put a lot of focus on follow-ups linked to both the automatic flow as well as the manual flow within the ticketing process. It is an analytical role in the way that you get to do some deep diving within our ticketing processes, to identify and follow patterns to find the best solution for a task, or to stop unnecessary inflow within the area. We also support other departments with ticket-related questions and work with other commonly occurring tasks regarding ticketing.
Your tasks will include:
Administration/bookkeeping
Identify patterns and find solutions to issues in our ticketing process
Work with tools such as excel and Qlikview
Work closely with other departments within the company

About you
To succeed in this role, you are an analytical person and have an eye for details and patterns. You enjoy working in a fast paced environment and find it easy to quickly adapt to new tasks. You are solution oriented and like problem solving. Of course you are open minded and contribute to a nice working environment. Excellent skills in English is required for this position.
Following experiences is good to have:
You have worked within the travel/aviation industry
You have some experience within ticketing
Experience in the booking systems: Amadeus and Sabre
Skilled in excel and other analysis tools.

Benefits
Working at Etraveli Group means working at an exciting company with grand plans and great expectations on an international arena. You will have awesome colleagues together with whom you will solve complex problems in a fast-moving business.
Office in central Uppsala- only a 5 min walk from the central station. We have a bright and modern office, and a lovely terrace to use in the summertime.
Hybrid work model - you can work from home 2 days a week.
Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc.
Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident.

In addition to this we serve you breakfast every morning. Welcome to Etraveli Group!