TRAINING CONTENT DEVELOPER (Digital content)

INTRODUCTION
Passionate to build and share knowledge in Volvo Bus service network, there by keeping buses where they belong, on the road?
Do you want to be part of delivering world class knowledge management solutions to market trainers who in turn train our service technicians? Talk about customer touch point and making the difference!
THIS IS US, YOUR NEW COLLEAGUES
We at Global Service and driver Training department in Service Market Technology, Global Bus Technology develop and transfer service and repair competence to market trainers who in turn train technicians.
From an uptime and customer satisfaction perspective, competence is the competitive edge to customer and VBC. Global Service Training is responsible to develop and transfer this.
Role Description: A training content developer is responsible to develop training content that facilitates competence transfer. This is done in collaboration with our trainers.
This position reports to Manager-GST. You will join a team of globally based colleagues in Mexico, Sweden and Poland. In this role, you will have an opportunity to prepare for the future of knowledge management, ie, new ways to learn and teach.
Main responsibilities and deliveries
1. Develop and maintain training content in accordance to projects and market needs
- Collect technical information and pictures
- Develop illustrations and text (tools used: Adobe, Corel, Catia Composer)
- Develop other interactive content (tools used: Adobe Captivate, Camtasia)

2. Take next step in developing “digital training content”
- Benchmark with other Volvo group businesses best practices within digital learning
- Drive development of different digital media in line with our target image and roadmap
- Develop “digital content for trainings” in co-operation with trainers that include working with storyboard, scripts, settings, film recording, pedagogic workflow, etc.
- Edit and distribute the digital content

3. Others:
-Administration of Sharepoint, common database and distribution portals
-Uploading training materials to distribution portals and learning management systems
WHO ARE YOU?
· You understand the importance of building and sharing knowledge from end user perspective.
· You have good technical and product knowledge of heavy vehicles.
· You like to work in a team cross functionally and want to contribute to developing and delivering world class knowledge management solutions.
· We believe it is the right mindset that will make a difference within our organization and our company. If you see yourself taking initiative, building networks and always learning new things, while thriving in a relaxed social environment, then we believe you have the right attitude to be successful in this position.
REQUIRED SKILLS and EXPERIENCE
University degree in the field mechanical/electrical/automotive engineering
Technical and Electro mobility product knowledge
Excellent communication and collaboration skills
Fluent in written and spoken English (as all training material is developed in English)
Ability to create visually focused Technical information (Illustrations & text) with a good sense of technical and pedagogic images layout.
Ability to visualize vehicle and components.
Skilled users of Adobe, Coreldraw, CatiaV5, Creo-view and 3D via Composer
Knowledge of planning projects and activities


ARE WE THE PERFECT MATCH?
At Volvo Buses, we take advantage of inherent strength in differences in knowledge, experience, age, gender, nationality, etc. This increases group dynamics, creativity and new approaches to solutions. So if you want to be a part of something bigger and have a passion for knowledge management, welcome to our team and Volvo Buses!