Training Coordinator | Car Service & Repair Experience

Our Technical Training team strive to develop the greatest Polestar technicians, creating first class service experiences. We are now looking for a training coordinator to join the team and be an important asset to the journey ahead of us.



Let us describe the challenge we offer

As our next Training Coordinator you will be part of our appreciated and highly skilled global Technical Training team. This team is via the train-the-trainer concept responsible for technical training of the Polestar mechanics in 27 markets. This is done via e-learnings, webinars as well as face-to-face and virtual trainings. You will have a vital role both when it comes to content creation, including translation, and delivery planning and execution of the training. Having the right competence at and support for our service partners is critical for having a high first-time-fix rate of any Polestar car repair, as well as for health & safety reasons.

This is a full-time employment based in our training center (Ruskvädersgatan, Hisingen) in Gothenburg, Sweden.



What you’ll do

In this role, you will be supporting our Technical Training team with participant management and course administration tasks. You will be working with planning and following up on webinars and other training activities.

Your tasks will include, but not be limited to:

- Monitoring our group emails, handle requests and distribute incoming questions to the right channels
- Take care of user data maintenance (on-boarding/off-boarding users, update profiles, platform user data cleanup etc)
- Be responsible of our reporting database, supporting the training delivery team with reporting to markets.
- Coordinate training, scheduling of webinars as well as virtual sessions
- Support our Technical Trainers with various administrative tasks




Who you are

We are looking for an energy-driven people person with a resourceful attitude to continuous improvement. A great communicator with a vibrant interest in project management and the training area. To succeed in this role we believe you have a strong ability to organize information and to proactively coordinate work in collaboration with others.

We believe that you:

- Have an interest in, and understanding of, technical aspects of training coordination
- Have an interest in cars and customer service experience
- Are a recent graduate within the relevant fields of project management or similar
- Have proven administrative skills and work life experience
- Great Microsoft skills (mainly excel, word, powerpoint)


At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar is in a scale-up phase, it is of great importance that you are comfortable with multitasking and thrive by working in a fast-paced environment. 


People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.



Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...