Transcom is looking for a team leader to our office in Malaga!

We want more colleagues!

WE ARE TRANSCOM
Transcom is a global specialist in customer service and customer satisfaction through our extensive network of 50 contact centers in 21 countries in 33 languages. We are driven by innovation and have a passion for helping people solve problems.

YOUR ROLE
As a Team Leader, your responsibility will include product knowledge, profitability, quality, productivity, efficiency and your team. You will focus on effectively supporting each employee in your team, which means competence development and responsibility of each employee and make sure everyone meets our overall goals.


The tasks also include leading operations, quality assurance, coaching, reporting and following up measurable production results. You will report directly to your Business Manager.

ABOUT YOU
We are looking for a Team Leader who will help our business partner further strengthen its position in the corporate market.
As a person you are outgoing and driven, you have an ability to lead and motivate your colleagues. You can maintain focus, be able to prioritize and structure your tasks. Further you have a high level of commitment, a strong will to achieve results within the team and take responsibility. You have a solution-oriented perspective with an innovative mind. In your daily work you are flexible and enjoy working as a team.

Competence requirements:
Fluent in Norweigan/swedish/finnish or Danish both written and spoken
Fluent in English both written and spoken
Good technical understanding in general
It’s an advantage if you have previous experience within sales and personnel responsibilities



EMPLOYMENT CONDITIONS
Working hours: Monday-Friday 08:00-17:00
Employment rate: 100%
Employment: Malaga, Spain
Start date: March 15th
Training program
Career opportunity

Opportunity to manage your own everyday life. Sales training and guidance in working with a reputable and strong brand. Opportunity to further develop yourself with a focus on skills development. An ambitious and stable employer with long-term goals. An energetic and ambitious work environment. Colleagues with long experience in sales. We work together in teams and together towards a common goal where everyone helps each other.


The recruitment process
You do not need to send us a CV. After you have filled out your application via our website, you will receive an email with 4 tests which is the first step in the selection process. For approved tests, the next step is a telephone interview.
If your profile matches what we are looking for, we invite you to one of our candidate days. There we get the opportunity to tell more about the service while we get to know you better through a personal interview.
If this is a role that triggers and you want to know more about the position, you are welcome to contact us for more information. We look forward to hearing from you! jobb.sverige@transcom.com