Travel Admin Consultant - Scandinavia

Kelly Services AB är specialister på bemanning av Sveriges arbetsplatser.OUR CLIENT One of Ireland's 50 Best Companies to work for are now looking for talented and motivated people here in Cork to help our 6 million members find their dream holiday.At our international call centre in Cork, we take world-class care of our customers. If you are interested in joining a world class team and looking for an exciting challenge, then talk to us about our great opportunities in our Scandinavian Travel Admin Department. Relocation Provided for candidates sourced overseas KEY RESPONSIBILITIES The role of the Travel Admin Consultant is to monitor all scheduled and charter flights, car hire and travel insurance bookings and ensure that all relevant travel documents are sent to Members in a timely fashion and are of a high quality.Issue travel-related documents.Verify and issue the charter tickets .Run reports/manifests when required i.e.airline strikes, ticketing deadlines etc.Control of all payments , both customer and supplier.Car reservations must be checked thoroughly, and the vouchers dispatched within the deadlines.Any amendments or cancellations related to the travel bookings, whether customer requested or otherwise will be handled efficiently and effectively in this role.All calls and correspondence must be answered promptly and correctly.Assist in other areas of Travel Admin as requested by the Team Leader / Manager.Maintain regular contact with Members in an effort to satisfy their holiday requirements.Ensuring a top service is delivered to members at all times .Ensuring all the necessary documentation is accurately completed after each call. Working effectively in a fast moving & multi-lingual team REQUIREMENTS Fluency in Swedish or Danish or Norwegian and English.IATA experience highly desirable Candidates should have excellent customer services skills and work effectively under pressure.