OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
ocation: Lisbon, Portugal
Role: Turkish speaking Customer Experience Advisor
Salary: 1,069.22€ gross per month (this does include also the holiday bonus and meal allowance) plus free accomodation (or 1,360.89€ gross p/m if you choose the option without accomodation)
Overview of the company:
Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.
The Role:
As a Customer Experience Advisor you will support a very well-know Social Media platsform. You will be the first point of contact for small and medium-sized businesses (SMBs) who use digital marketing campaigns on the Social Media outlet. Your communication with your clients will be across multiple channels: live chat, email and phone calls. There will be a mix of inbound as well as outbound calls and the latter will mostly be used when clients contact via email or live chat in order to ensure the query has been solved in a timely manner).
Requirements
Excellent communication skills both verbally and written in Turkish and English
Previous customer support or sales experience
Willingness to learn
Interest in Social Media
On offer
Competitive salary of up to 1,069.22€ gross per month (this does include also the holiday bonus and meal allowance) plus free accomodation (or 1,360.89€ gross p/m if you choose the option without accomodation)
Full training provided
12 month contract (renewable/extendable if you love it!)
22 days holiday per year, Holiday and Christmas bonuses
Career Progression
And of course....the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.
There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.
Please note that only candidates with an EU passport or other relevant work permit for Portugal can be considered for this role.
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com
Required language: Turkish