User Education Specialist: Information architect with the passion to UX

Company Description


At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
We are an equal opportunity employer and value diversity at our company.
You will be a part of R&D, reporting to Director Software Engineering.
Sounds interesting? Join us on our journey!




Job Description


As a User Education Specialist, you contribute to IFS Aurena - user experience for the most recent IFS products including framework and a suite of business applications. In the UX product group you will mainly contribute to information architecture, UX writing and design communications.
This includes
· identifying key areas of enhancement and improvement in information architecture designs;
· structuring data from a user’s perspective (as opposed to the system, or technical, perspective);
· working with information architecture for multiple information platforms that UX group is using;
· working with UX writing;
· designing prototypes for informational architecture flows and experience;
· generating technical and user education content from development notes, business requirements and analysis of support cases;
· being part of creating and improving the design guidelines and principles;
· working with other team members on UX tasks;
· updating team members on information architecture design principles and developments;
· promoting design thinking on the corporate level.


All this to create usable, enjoyable, fit-for-purpose and enterprise-grade software.




Qualifications


You are a language wizard with great command of English language who also poses a high degree of technical understanding, ability to understand complex systems, and several years of experience in the field. We look for somebody with ability to bridge users and content by superb writing and navigation design.
You have used collaborative interface design tools are aware of current trends in verbal communication and have an understanding of design principles (e.g. info hierarchy, layout, etc).
You will be part of a great team on its journey towards amazing UX. We hope that you are a good team player who can navigate your way with other stakeholders and have a solid understanding of the design process as a whole. We encourage curiosity and critical thinking.
Not a requirement, but you’ll stand out from the crowd if you have an experience from
· enterprise software solutions area
· agile teams and software development




Additional Information


For further information, please contact
Natalia Boestad, Director Software Engineering, +46 (0) 733 45 38 54
Interviews and selections are being made continuously. If you are interested, apply as soon as possible.
As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.
We respectfully decline all offers of recruitment and/or advertising assistance.