UX Design Lead, Dealer Management

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

* Conduct and synthesize research: Work closely with UX researcher and UX strategist to review previous research, identify gaps, and conduct new research, to inform and set strategies and priorities. 
* Align research and strategies with design: collaborate closely with UX researchers and strategists to uncover insights that inform thoughtful, high-impact design concepts. 
* Design impactful concepts: Roll up your sleeves to design solutions that solve real user problems while aligning with the product vision. 
* Mentor other designers: Mentor and coach junior/mid-level designers, elevating their skills and empowering them to create designs that bring the product vision to life. 
* Validate early and often: Implement clever validation methods to test and refine designs, ensuring they resonate with users. 


Who are you?

* Experienced leader: You have a proven track record of driving design efforts that bridge the gap between research, strategy and execution. 
* Strategic thinker: You can manage multiple initiatives and perspectives simultaneously, ensuring they align toward a cohesive product vision. 
* Collaborative: You’re a collaborative leader who thrives on cross-functional partnerships with researchers, product managers, developers, and other stakeholders 
* Great communicator: You are a master in communicating design concept and rationale to technical and non-technical audiences.  
* User advocate: You’re an advocate for users and know how to balance their needs with business goals. 
* Mentor and coach: You’re skilled at guiding teams through the design process, ensuring the designs not only solve user problems but also align with the larger product vision. 
* Innovative: You’re always looking for innovative ways to test and validate ideas, already from early sketches.  
* Research-savvy: You have hands-on experience conducting and synthesizing user research to inform design decisions. 
* Education and experience: You have a bachelor’s or master’s degree in a relevant field such as Human-Computer Interaction, Design, or a related discipline. You have at least 8 years’ experience in UX/UI design.  



This is us, your new colleagues

The User Experience Design Chapter in Digital Delivery collaborates with other parts of the organization, to foster an environment where ideas, thoughts and opinions can be shared. We are team players with common ambitions, and we win together by uncovering user needs through collected data and inputs to improve the usability of products and services across the Volvo Group. Our UX Design Chapter team are tasked with securing consistent user experience, interaction and visual treatment across products and services, considering a cohesive holistic experience that is findable, credible, accessible, useful, useable, and desirable. 

Ready to shape tomorrow’s society together with us?  

Are you as passionate about making an impact by design as we are? Are you thriving in the orchestration and facilitation of business, people, and processes, in order to amplify the value of design at scale? Are you keen to share your in-depth experiences and foster an environment where ideas, thoughts and opinions can be shared? With us all of this happens! 

Are we the perfect match? Contact us! 



We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.