UX Designer Communication solutions

Do you want to contribute to inspire and simplify everyday communications for millions of users? Are you a UX designer with broad competence and the ability to create great user experiences in digital channels?


Our team of UX designers is currently exploring the opportunities of conversational design, and how to facilitate a seamless conversational experience across existing channels like web and apps, as well as emerging channels like voice and AI, and what role all of this plays in supporting customer communications. We are a team of dreamers, but we also know how to strike the balance and get things delivered in an agile way. Our driving goal is to have a communications experience that we can be proud of, that our advisors love, and most importantly that makes the difference for our customers.

In Swedbank you have the opportunity to:
- Working with UX design in our communication platforms to make conversations with our customers easy and world class.
- Working in an Agile way of working with a cross-functional team including Business Analysts, Developers and Content Managers
- Part of our broader UX Community (one of Sweden’s largest in-house UX Community’s)
- Planning and conducting user research
- Planning and conducting usability testing
- Converting insights into prototypes and concepts and then detailed design and handoff to developers
- Working using Swedbank’s extensive design system, including suggestions to expand it
- Facilitate workshops
- Working with Figma and FigJam



What is needed in this role:
- Be curious about how people tick, and excited to convert those findings into beautiful products
- Worked professionally as a UX Designer for 3+ years
- Have a training in UX Design, Interaction Design, Industrial Design, or similar, or work experience
- Have experience with design projects from end-to-end - from brief through to delivery
- Have experience with Sketch, Figma, Adobe XD or similar
- Speak Swedish and English fluently
- Experience with UX Writing and Content Design
- Experience working with design systems
- Experience working with Accessibility and WCAG
- Experience working in large shareholder groups


At Swedbank we believe that people are our core strength. Our culture is built on respect, inclusion and openness. We support the continuous development and enable you to take the lead in your career and find inspiring challenges. We take care of your well-being by providing a sustainable and flexible working environment. As an employee, you will be part of the Group performance program, offered a company pension plan, optional health insurance, as well as other benefits. We are guided by our values: Open, Simple and Caring. It’s all about delivering a positive and unique experience for our customers through collaboration and teamwork - together we make a difference.

Join our team and...
be in an environment where you have fun at work, are given a lot of responsibility, where success is celebrated and shared with others and where the changes that you and your team create will be visible for millions of people! Our team is in the center of the bank´s transformation journey in strengthening customer relationships in the digital era and you will have the opportunity to be a big part of it." Hans Lindholm, your future leader

We look forward to receiving your application by 16.09.2022.
Location: Gothenburg, Stockholm

Contacts

Recruiting manager: Hans Lindholm, +46722350632

SACO: Camilla Ivarsson +46 8 58 59 44 37

Finansförbundet: Åke Skoglund +46 8 58 59 02 88

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.

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