UX & Merchandising Specialist to Samsung

We are currently looking for a UX & Merchandising Specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity, a 2-year contract starting as soon as possible with a great possibility for an extension.

About the company:

Samsung is one of the largest IT-companies in the world within consumer electronics, a digital leader with operations in many industries and countries. Everything they do is driven by a passion for excellence—and commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant, and innovation is critical to a company´s survival. For the past 70 years Samsung has set its sights on the future, anticipating market needs and demands to steer the company toward long-term success.

About the role:

Working for the world´s largest brand and manufacturer, your responsibility is to ensure the Samsung.com touchpoints meet expectations for consumers to discover, choose and purchase products in the Home Appliances product categories.
In this role, you will plan, execute and follow up key activities for product launches, campaigns and always-on communication across the Samsung.com sites in Sweden, Denmark, Norway and Finland.
You will plan and develop sales driven merchandising to package and present relevant products, upsell and cross-sell offerings for the product category.
Continuously analyzing consumer behavior, you will work closely with the analytics, CRO, SEO and other functions in the digital team to evaluate and identify insights and opportunities to drive the performance for your product category.

Key Accountabilities / Job Scope: 

• .com User Experience.
• Presenting and positioning the categories/products to meet consumer expectations, in all steps of the consumer journey on Samsung.com.
• Ensure product and category content are registered and published on time and in-line with .com calendar and best practices.
• Identify opportunities for site enhancements through analytics to deliver a best practice user experience.
• Merchandising – plan and execute merchandising for product category. Ensure product recommendations and offering visibility in relevant .com touchpoints to drive sales on .com e-store.
• Reviews – generate consumer reviews and ensure best possible exposure to drive engagement and purchase intent.
• Campaign – planning and execution of commercial and branding campaigns. Building of best practice landing pages and user journeys.
• Be the Nordic samsung.com POC and go-to-person for marketing team, Product Managers and Digital team.
• Agency management - brief web/creative/translation agencies on launches campaigns. Ensure deliverables and timelines are met.
• Follow up and evaluate activities to meet set KPIs. Continuously improve digital learnings to apply in future projects and activities.

Required Qualifications & Experience:

• Minimum 3 year experience from working with online web production
• Project Management excellence
• Ability to identify and apply Consumer Insights and UX best practices
• Analytical skills – turning digital marketing statistics into simple, effective and actionable guidance. Experience in Adobe/Google Analytics.
• MS Office, mainly Excel, PPT
• Application/IT skilled – Adobe Photoshop/Illustrator/CS, online database and coding are merits
• Fluent in at least one Nordic language, plus English.
• Norwegian, Danish and Finnish is a merit.
• Experience from leading FMCG or Consumer Electronics/Telecom company is a merit
• Experience of briefing/managing agencies and executing digital consumer campaigns are merits
• Experience from a Nordic matrix organization is a merit

Skills & Attributes: 

• Excellent presentation skills are a merit
• Results & performance driven
• Structured with an ability to manage multiple priorities and short deadlines
• Creativity in problem-solving and marketing
• Take own initiatives and drive implementation
• Strong collaboration skills and inter-culturally savvy
• Big picture with attention to detail
• A doer with a can-do attitude and flexibility
• Independent and self-managing – identifying and proposing solutions to challenges/opportunities

Interested?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.