UX & Merchandizing specialist

We are currently looking for a UX & Merchandising Specialist to an exciting opportunity with our client Samsung! This is a consultancy opportunity starting ASAP - until further notice

About the Company:

Everything we do at Samsung is driven by an unyielding passion for excellence – and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

Purpose of the role:

Working for one of the world´s largest brands and consumer electronics manufacturer, your responsibility is to ensure the Samsung.com touchpoints meet expectations for consumers to discover, choose and purchase the products on Samsung.com. In this role, you will plan, execute and follow up key activities for product launches, campaigns and always-on communication across the Samsung.com channels (closed and open) for our markets in Sweden, Denmark, Norway and Finland. You will plan and develop sales driven merchandising to package and present relevant products, upsell and cross-sell offerings on Samsung.com. The team is on a journey of being very operative to become a more strategic data driven team. You will join a team in continuously movement and improvement, and we hope this is something that appeals to you.

Role Tasks:
We are looking for a new team member to take on one of our most important categories, TV & Sound.

Some of the tasks you will do:

• Plan and execution of e-commerce launches on relevant channels. This is a team effort with our whole D2C team, but also with our Korean & European office bringing the initial ideas. We trust you take these ideas and localize them to fit the Nordic market.
• Work closely with Ecom, Marketing communication, CRM and SEO to secure the full customer journey has a red thread
• Continuously analyzing consumer behavior, you will work closely with the analytics, Customer Experience team, SEO and other functions in the digital team to evaluate and identify insights and opportunities to drive the performance for your product category. Plan and execute e-commerce promotions. This include keeping track of your Merchandise plan, create mock-ups and user journeys and of course keep your stakeholders aligned. Communication is key.
• Work closely with our agency in Poland, requesting updates on our sites. This is the most operative part of the job where the majority of the work is managed in Jira.
• We wish you to always keep an eye on market trends and to share any ideas with your team.
• The role has many stakeholders and to excel in this role we believe this is something you not only are used to but also appreciate.

What makes this role interesting for a candidate?
You will join a high phased, ambitious team, always with their humor close in hand. You would enjoy our team if you never get tired of change and appreciate to always challenge yourself and others. In this role you will be part of developing Samsung D2C business for the Nordic Market!

Main competence:

• Organizing and Executing. Plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Interacting and Presenting. Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.
• Adapting and Coping. Adapts and responds well to change. Manages pressure effectively and copes with setbacks.

Most relevant qualifications, education and training:

• MS Office
• Jira
• Adobe Experience Manager (AEM)
• Figma
• Photoshop
• Content Square

Most relevant previous work experience:

• Passion for retail and digital sales with go to market experience.
• Previous experience with digital marketing, offers & campaigns is needed to excel in this role.
• Comfortable to navigate many stakeholders and manage to create a read thread in a fast phased environment.
• Previous experience in working with data driven initiatives to drive change & increase sales will support our journey.
• Experience working with customer journeys and sales driven UX

Meriting experience:

• Working with electronic consumer goods.
• Previous work in bigger global organizations with several markets as your arena.

Required language skills:

• Fluency in English & Swedish
• Any additional Nordic Languages is also a bonus