UX Strategy Chapter Area Lead; UX Design Chapter

Join us on our transformation journey to the digital future!


At Digital & IT, we have a clear ambition to enable value creation at scale for the Volvo Group. With a product centric operating model and digital technologies, we will produce digital offerings that are profitable, scalable, and differentiated. With Digital & IT, you will be part of a global and diverse team of highly skilled professionals, who learn continuously and embrace change to stay ahead. We have a very important role to play in reaching the Volvo Group ambitions for 2030. Do you want to be part of our transformation journey towards becoming the digital capability of the Group? The time is now!


This is us - your new colleagues within the User Experience Design chapter:


The User Experience Design Chapter in Digital Delivery collaborates with other parts of the organization, to foster an environment where ideas, thoughts and opinions can be shared. We are team players with common ambitions, and we win together by uncovering user needs through collected data and inputs to improve the usability of products and services across the Volvo Group. Chapter domains of expertise have been established in UX Research, UX Creation, and UX Strategy to enable the business area leaders within Volvo Group to obtain UX guidance and support in the appropriate stages of software development lifecycles to reduce cost and increase efficiencies, while improving usability for internal and external user-facing applications. Our UX Design Chapter team are tasked with securing consistent UX, interaction and visual treatment of elements and components across products and services, considering a cohesive holistic experience.


This is how you could make an impact:
As the UX Strategy Chapter Lead, you will manage a group of UX strategists, UX designers and service designers, directly coaching and developing this team of UX professionals in their skills journey in the focus area of User Experience Strategy. The competences of this Chapter Area range from information architecture, design thinking, guidance on UX strategies, to behavior and service design. You will be a part of the UX Design Chapter management team and report to the Head of UX Design Chapter in Digital Delivery. You will also work directly with project teams in your area of UX expertise.


Your responsibilities will include:
Build & develop skills including attracting and developing talents
Build a UX Strategy community and enable knowledge sharing across domains
Work as a practitioner in your area of expertise of UX Strategy
Develop the working methods for UX Strategy and Service Design
Secure "external" input and best practice sharing in the community
Manage capacity planning and new requests for UX Strategists and Service Designers



Your background:
We believe you want to take your career to the next level, working with amazing people around the world. To be successful in this position we believe you need to have a university degree or equivalent, and several years of experience as a UX Design practitioner, as well as experience with leadership in line organizations or complex projects.You actively contribute to stakeholders’ product vision, strategy and delivery, as well as being a sounding board to your team members to realize business value.


To summarize we expect you to have:
Minimum BA/MSc or equivalent degree in Interaction Design or a related design discipline
Full understanding of and ability to deliver work independently using design processes, creative methods and tools
Multiple years of experience as UX Designer or similar background
Excellent understanding of all aspects of UX processes and methods from research to visual design
Preferably experience from a leading position, with an emphasis on knowledge leadership
Excellent communication and presentation skills
Fluency in English



Who are you?
To succeed in this role, you need to share your experience in UX design and research and be at ease in conveying the principles of user experience design and UX strategy, including software develop methods and principles of Agile, Scrum, Lean Startup, DevOps, and Design Thinking. You should care about driving strategic & technological transformation in a business focused, fact-based, and collaborative way to achieve real impact. You need stellar communication skills and a passion for leading, inspiring, and developing people. You are a strong network builder, managing stakeholders in a cross-functional and multi-cultural environment with ease.


In addition to this, you are a passionate believer in continuous learning. You should feel energized by working both independently and interdependently, have proven skills in cross-functional collaboration and thrive in managing, fostering, and enabling both the performing and performing aspects of the job.
As a Chapter Lead, you create an environment of continuous improvements and learning maximize the outcome of our work.


Are you curious and have questions? Reach out to us!
Contacts:
Mathew Connors, Acting Head of UX Design Chapter, Group Digital & IT, matthew.connors@volvo.com
Mikael Aldén, HRBP, Group Digital & IT mikael.alden@volvo.com


The location for the position is flexible, in the following locations in countries where the Volvo Group has a legal entity:
Gothenburg, Sweden
Lyon, France
Wroclaw, Poland

We are happy to receive your application.
Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.