UX Team Manager

Are you passionate about UX and the payments and cards area?
In Swedbank you have the opportunity to:
- Work with over 80 designers creating value for over 4 million private customers and 300 000 corporate customers
- Support, motivate and steer a highly skilled UX team with many ideas and high ambitions
- Take responsibility for the UX work and customer experience for all payments and transactions in Swedbank’s digital channels in Sweden
- Lead and coach a team of 5-6 designers with everything from research and customer journey mapping to UX design and interaction design within Retail Payments and Cards
- Coordinate resources and priorities together with other responsible roles within the unit
- Coordinate the overall UX work in the bank together with UX team managers and Head of UX/CX in other units


What is needed in this role:
- Leadership experience (at least 2 years) with the ability to coach and develop direct reports as well as the whole team towards individual goals and team goals
- Experience from UX design work (at least 3 years)
- Understanding the business value of good design with ability to communicate that
- Ability to identify areas for improvements in an organisation as well as ability to drive change
- Experience of design driven methodologies and agile ways of working (SAFe in particular is a plus)
- Fluent in English (and one other local language is required)


Join our team and ...
help creating a world-class customer experience for over 4 million customers doing payments in Swedbank’s digital channels every year". Christina Melzén, acting Head of Retail Payments & Cards, your future manager

We look forward to receiving your application by 08.10.2021.
Location: Stockholm, Riga, Tallinn, Vilnius

Contacts

Recruiting manager: Christina Melzén, (+46 70 317 62 56)

SACO: Camilla Ivarsson, (+46 70 693 00 28)

Finansförbundet: Åke Skoglund, (+46 70 372 06 19)

If you are to be employed in Latvia, please note that the salary offered for this position ranges from 2700-4100 EUR gross i.e. before taxes. Read more here (https://jobs.swedbank.com/pages/employment-in-latvia-and-lithuania?preview=true).

If you are to be employed in Lithuania, please note that the salary offered for this position ranges from 3250-4850 EUR gross i.e. before taxes. Read more here (https://jobs.swedbank.com/pages/employment-in-latvia-and-lithuania?preview=true).

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.