Value Stream Manager Digital: Decide & Transact

Company Description
Are you an experienced product management leader with a passion for delivering outstanding results in a digital environment? Do you have what it takes to be accountable for leading product development and ensuring performance and stability for a value stream in our global eCommerce business? If your answer is yes, then we have an exciting opportunity for you! Join our dynamic and forward-thinking team as our Value Stream Manager within the Digital unit of our Customer Experience & Sales team at H&M!
Customer Experience & Sales (CX & Sales) is a global function within the H&M Brand focusing on delivering a customer experience with exceptional inspiration and guidance and with competitive convenience. Bringing together expertise from both our business and from digital & tech perspectives, CX & Sales has a key role in enabling us to reach our brand direction – to become the leading destination for style through creativity and culture.


Job Description
As a Value Stream Manager for Decide & Transact your team will ensure our customers across the world can make confident purchase decisions and experience a seamless, intuitive checkout experience as part of our digital channel. You are a critical leader in driving business success for H&M, with accountability to deliver value to our customers, achieve, business KPIs, and ensure operational stability.
The Value Stream Manager will maintain a product roadmap in line with business priorities and broader brand strategy. You will identify what customer problems we need to solve and our hypothesis to address these problems to deliver business and customer value. You will work closely with experience design and engineering to guide the product teams in your value stream to develop solutions, helping identify needed components and capabilities and align dependencies across the organization.
The Value Stream Manager assesses changes and priorities for the business, identifies impact on adjacent products and services, and provides scenarios and sequencing changes based on value, budget, capacity, and dependencies. They stay ahead of the curve by monitoring vendors and the market for best practices and emerging solutions.
As a leader, you coach and develop members of the value stream, including a team of product managers, with formal staff responsibility.


Qualifications
We see you excel in a fast-paced and product-focused environment and can meet deadlines even under tight time constraints. You have a passion for driving change and the ability to work effectively with diverse teams to bring innovative products to market. You are a strategic thinker with a drive for excellence and a commitment to delivering results. As a leader, you have great skills in influencing others at all levels within the organization with superb stakeholder management. You can effectively communicate your ideas and drive change, even in challenging circumstances. You are results-driven, and you thrive in a dynamic environment.
To be successful in the role we also see that you have:
5+ years of product management experience, preferably in consumer-facing products
5+ years' experience in e-com / retail
Extensive leadership experience
Effective communication and stakeholder management skills
A demonstrated and focused desire to build products and services that customers will love
Analytical and data driven with a focus on business results
Experience with designing creative, quality products, as well as enabling business capability and objectives through technology
Ability to manage and prioritize different requirements, deadlines, and projects
Experienced in conducting user research, usability testing, A/B testing and rapid prototyping
A bachelor’s degree from an accredited educational institution in a business or tech discipline (business, economics, computer science)



Additional Information
This is a full-time permanent assignment based in Stockholm. If you feel that your experience, skills and ambitions are right for this role, please send your CV in English as soon as possible, but no later than the 27th of February. Due to GDPR we only accept applications through our career page.
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age. We strive to have a fair and inclusive recruitment process. Therefore, we kindly ask you to not attach a cover letter in your application as they often contain information that can easily trigger unintentional biases.
We are looking forward to hearing from you!