VP of Design

About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.
Klarna is the place where change is happening. Fast.
We are in a scaleup phase with a foundation in place while still being formable. Our focus is moving from payments to shopping. From invoices to inspiration. Having 90 million shoppers and 250K+ retailers is great, but we are nowhere near done.
The challenge ahead is to lift the product and all aspects of design to even higher levels. We’re not just trying to raise the bar. We want to be the bar. The next step is to team up with a VP of Design / Competence Owner who is obsessed with our customers and smoooth solutions. Someone who wants to have a real impact on design at Klarna and beyond.
Design Competence - we make Klarna stand out
Klarna is dedicated to enhancing and redefining the world’s smooothest shopping experience. We are a competence staffed by amazing people with a range of skills to best meet Klarna’s needs.
We are not simply defined. We break into pop culture by making award-winning campaigns. We refine and implement Klarna’s voice. We make products simple and easy to interact with.
The purpose of the Competence
The overarching purpose of our competences is to ensure that all teams at Klarna have the right talent with the right capabilities to truly create cutting-edge solutions. The competences make it possible to develop and deploy these highly skilled people from different fields across the organization. This is done through coaching, training, and knowledge sharing, as well as with established tools, standards, and processes. This allows us to equip the teams with the tools they need, ensure high quality of delivery, and provide endless development opportunities for the people at Klarna.
The details - VP of Design
You will be part of shaping and improving the Design Competence for the people at Klarna, together with the Competence Group Leads and Design Operations Team. Your mission is to help drive the value your Competence delivers to the business and the people within the Competence. Your role helps to ensure that we have the right people with the right skills at the right place to meet current and future needs of both the business and our people (Klarnauts).
High-level responsibilities to drive and support the following:
Creating the strategic and tactical plans to develop the Competence
Actively ensuring a balanced Competence organization that meets the needs of the people and allows for scaling over time
Defining KPIs for measuring progress and success
Ensuring that the Competence can deliver on top and produce quality results
Creating and communicating visionRepresenting the Competence in Domains
Keeping alignment within the Competence’s group of design leaders
Competence budget and ensuring it is used effectively and according to the plan
Setting up fair and sustainable reward structures that compensate our people based on the quality of their work
Planning and executing activities/sessions to drive skills development and knowledge sharing



Qualifications:
10+ years experience in Design (UI/UX/Product)
5+ years experience as Head of Design, VP Design, or similar role
Vast experience in digital products: mobile and web applications
Experience in fast-paced and growing start-up environments, such as product companies, growing startups
Experience from working in an international context
Proven ability to direct, mentor and inspire design leaders and their teams
Excellent written and verbal communication skills in English
Bonus but no must: Experience working in fin-tech or e-commerce



How to apply:
Please send over a CV in English. We recommend that you submit your application as soon as possible as selection and interviews are held continually.
Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.