VR-Operator for DIVR Labs new cutting-edge entertainment venue in Sthlm ...

Slash.ten has got the honor to recruit a team of VR-Operator to the completely new virtual-reality concept; DIVR Labs in Mall of Scandinavia! We are looking for someone who is passionate about customer-experiences and together with your team - play an important role in developing the new concept.

Do you want to be a part of something unique? Do you leave a positive mark on people you meet? Are you passionate about service and feel excitement by sparkling someone else’s day? If you’re also a true entertainer, then you’ll love this project!

Now you have the opportunity to be a part of a team who’s set out on a quest to be one of Sweden’s best entertainment venue, a social hub in Mall of Scandinavia. This is your sign!

Who are DIVR Labs?

DIVR Labs is a virtual-reality focused game development studio based in Prag. Since the start in 2016, the company has developed various game & adventures of highly immersive location-based experiences. DIVR Labs has released a row of successful VR-experiences, including Golem; taking place in mysterious renaissance Prague full of magical riddles - to the newest experience, Meet the Dinosaurs; an adventure packed with all the insights and innovations collected over the years.

Who are you?

As a person you radiate a genuine happiness, energy and passion. You dare to try new things and you are a true competing-person who loves to win. You are committed and see the journey as the destination. Further on you’re an open-minded, solutions-oriented and sharp person. You strive to make a positive mark on everyone you meet.

Role-related tasks:

- To ensure that the admission facility and ancillary products are presented in a manner to maximize sales.

- To provide admissions cover ensuring that all sales are processed quickly and effectively as per laid down procedures and training paying particular attention to secondary sales.

- To be proactive in selling the experience converting passers-by into paying customers.

- To ensure that all transactions are performed quickly and effectively ensuring the security of cash under your responsibility at all times.

- To report any shortfall in presentation standards, maintenance and VR experience to the Shift Leader, Operations Manager or Technician.

- To be responsible for all stock and cash under your control and to provide an end of day reconciliation of all monies received.

- Maintain high levels of customer care and contribute to improving services for customers.

- To ensure that all admissions, retail and VR systems are well controlled in line with laid down guidelines and procedures.

- To follow all procedures relating to obtaining customer data and waiver requirements.

- To provide accurate information to all guest enquiries ensuring that they are processed effectively and efficiently with the aim to secure sales.

- To assist in the processing of deliveries ensuring that all details are in accordance with the purchase orders and other relevant documentation.

- To contribute to the development of the facility making recommendations to the manager regarding product development.

This job description is not exhaustive and other duties or tasks may be required as specified from time to time in accordance with the job role.

Slash.ten?

Slash.ten is a well renown customer experience community with an organization and a team with a long experience within retail, service and event-marketing. We have been awarded customer experience of the year, 8 years in a row, and we’re trusted by some of the world’s best brands. We’re looking for passionate talents who wants to join us in being the best in retail. The recruitment process at Slash.ten includes, interview, personality & logic tests as well as a casting.

When?
We are opening in the end of May.

Looking forward to your application!